i2 care centre is launched

Middle East mobile phone retailer i2 has opened its first customer care centre for the region in Bahrain.

The centre will handle all after-sales support including queries, servicing, upgrades, and repair and replacement.

"i2 is a mobile provider offering customers a choice of numerous mobile brands," said Hicham Boueri, managing director at i2 Bahrain.

"However, we realise there was a need to offer our customers a thorough after-sales support programme, which guarantees fast solutions to any concerns or questions they may have. This is why we created a stand-alone customer care centre."

The centre will serve all 22 markets that i2 operates in and the retailer intends to continue its post-sales service push across the region.

"i2 will open more customer care centres in other markets as well, to offer customers the maximum in after-sales service and support," Boueri said.

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