ArabianBusiness.com - Middle East Business News
Sunday, 08 November 2009 17:58 UAE time

YOUR DIRECTORY /

| Share |

Drivers complain of faults in Salik system

by This email address is being protected from spam bots, you need Javascript enabled to view it  on Thursday, 12 July 2007

Dubai’s Salik road toll has come in for yet more criticism, with motorists complaining of problems with the scheme’s SMS service, website and customer support hotline.

In the last few days local newspapers and websites have been inundated with comments highlighting glitches in the system used by the Roads and Transport Authority (RTA).

Some drivers say they have received text messages warning them to top up their Salik accounts even thought they have plenty of credit remaining, while others have had their balances topped up even though they have not added any credit to their account.

Story continues below
advertisement

Motorists who have then tried to check their balance on the Salik website have found the site does not work.

Those who have tried calling the Salik hotline have complained that they cannot get through to speak to anyone.

“I have used the Salik about seven or eight times so far. I recharged my account with AED200 on Wednesday and I received a message stating that my balance is AED300. I was quite surprised by this and was trying to contact Salik. But as usual, no luck,” read one comment on a local newspaper’s website.

The scheme, which was intended to ease traffic congestion along Dubai’s busy Sheikh Zayed Road, has also come under criticism for making the city’s traffic problem’s worse.

In a poll conducted by ArabianBusiness.com, almost half of all voters claimed the road toll system had made traffic congestion worse, with only 25% saying it had improved traffic flow and the rest saying it had made no difference.

The scheme, which has toll gates on Garhoud Bridge and on Sheikh Zayed Road next o Mall of the Emirates, has been blamed for increasing congestion on the city’s other bridges and on roads in Al Barsha and Jumeirah as motorists try to avoid paying the AED4 toll.


| Share |


READERS' COMMENTS

Disclaimer: The views expressed here by our readers are not necessarily shared by ArabianBusiness.com or its employees.
comlain
Posted by saeed, abu dhabi, u a e on Wednesday 2 September 2009 at 16:23 UAE time


i checked in trafic dept.thers salik fine 2000aed,when i checked with salik call center.they said i cross the gate with out put salik TAG,but i have already,what will do no idea,

This amont is payable or not,or some one will help us.

Click here to post a comment


Add your Comment
All posts are sent to the administrator for review and are published only after approval. ArabianBusiness.com reserves the right to remove any comment at any time for any reason. Please keep your responses appropriate and on topic.
Name *
Remember me on this computer
Email *
(Your email address will not be published)
City
Country
Subject *
Comment *
Notify me of further comments


Please click post only once - your comment will not be published immediately.


MORE FROM ARABIANBUSINESS.COM

SHARE PRICE CHECK

RELATED LINKS

  1. Roads & Transport Authority (RTA)»

 EMAIL ALERTS

  1. Roads & Transport Authority (RTA)

  2. Transportation


CURRENCY CONVERTOR

Tell us your story

READER COMMENTS

  1. The tipping scandal 16
    08 Nov ' 09 at 16:32
    Steve you are 100% right. Managers and bosses have no right to use tip money for any other purpose than todistribute it to the staff...   More  »
  2. The party's just beginning 08
    08 Nov ' 09 at 16:35
    "Those doom merchants who claimed Dubai would not be able to pay its debt due this year, will soon be eating their words"I think most...   More  »
  3. Abu Dhabi to ban all plastic bags in shops by mid-2010 06
    08 Nov ' 09 at 13:29
    Dear Freinds,No paper bags also a agree. Bio degratable plastic (Made of potato, corn starch or other products. and most off all you...   More  »

Read all user comments >

Gitex 2009

MORE FROM ARABIANBUSINESS.COM