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Wednesday, 08 October 2008 | 02:17 UAE time

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How to cash in on LCCs

by ArabianBusiness.com staff writer  on Friday, 07 December 2007

Saudi Arabia-based low cost carrier (LCC) Sama has extolled the hidden financial benefits for travel agents booking no-frills airlines.

The airline's CEO Andrew Cowen said booking with Sama, which does not pay commission, could earn agents more cash than with a scheduled airline such as Saudi Arabian Airlines, which does pay commission.

"We allow agents to charge a service fee of up to 25 Rials (US $6.69) per passenger per sector. If you add that on to perhaps a one-way fare of 100 or 200 Rials ($26.70-$53.50), that is a pretty hefty commission, which we think makes it attractive to agents," he said.

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"In Saudi Arabia, economy fare charges are capped, so Saudia charges at that cap.

"Where agents could provide a lot of value to their corporate customers is to say, look, for your middle management (senior management are never going to fly with a budget airline) we can get fares on Sama for 75% off Saudia prices.

Then they [effectively] earn a commission that is significantly higher."

Sama offers agents two ways to book - through an trade internet portal or through Galileo - but Cowen said agents had been slow to use both channels and did not realise the aforementioned revenue-earning benefits Sama offered.

"We have seen fewer bookings come through the trade than we had hoped. Nevertheless, bookings through the travel agent portal are far higher than the GDS - that reflects the relative clunkiness of the GDS," he said.

"Travel agent bookings - despite it being KSA - are our smallest channel. The biggest by miles is the internet (45% of all bookings).

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