-
Director of Business Development for an International 5* Hotel
Industry: Hospitality
Location: Dubai, UAE -
Consumer Finance Manager
Industry: Hospitality
Location: Dubai, UAE
How to cash in on LCCs
by ArabianBusiness.com staff writer on Friday, 07 December 2007
Saudi Arabia-based low cost carrier (LCC) Sama has extolled the hidden financial benefits for travel agents booking no-frills airlines.
The airline's CEO Andrew Cowen said booking with Sama, which does not pay commission, could earn agents more cash than with a scheduled airline such as Saudi Arabian Airlines, which does pay commission.
"We allow agents to charge a service fee of up to 25 Rials (US $6.69) per passenger per sector. If you add that on to perhaps a one-way fare of 100 or 200 Rials ($26.70-$53.50), that is a pretty hefty commission, which we think makes it attractive to agents," he said.
"In Saudi Arabia, economy fare charges are capped, so Saudia charges at that cap.
"Where agents could provide a lot of value to their corporate customers is to say, look, for your middle management (senior management are never going to fly with a budget airline) we can get fares on Sama for 75% off Saudia prices.
Then they [effectively] earn a commission that is significantly higher."
Sama offers agents two ways to book - through an trade internet portal or through Galileo - but Cowen said agents had been slow to use both channels and did not realise the aforementioned revenue-earning benefits Sama offered.
"We have seen fewer bookings come through the trade than we had hoped. Nevertheless, bookings through the travel agent portal are far higher than the GDS - that reflects the relative clunkiness of the GDS," he said.
"Travel agent bookings - despite it being KSA - are our smallest channel. The biggest by miles is the internet (45% of all bookings).
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