Saudi Arabian Airline selects Wipro Arabia for infrastructure

Saudi Arabian Airlines has selected IT service provider Wipro Arabia to build its infrastructure over the next five years in an agreement valued at $100 million.

The airline has recently begun what it describes as an extensive business transformation exercise, which aims to mould Saudi Arabian Airlines into a customer-centric organisation based around innovation and agility, while maintaining its position as a leading regional airline.

Wipro's contribution to the airline's effort will be to deliver a scalable and efficient infrastructure platform based on industry standards. The project's scope includes consolidation of the airline's datacentre, alongside integration and management of its secure converged network, with comprehensive enterprise-wide managed infrastructure and security services.

HE Khalid Almolhem, director general of Saudi Arabian Airlines described building a customer centric organisation culture and systems as a key priority area: "This is what will differentiate Saudi Airlines from its competitors and ensure market leadership for us. We will extensively leverage Wipro's innovations in technology lifecycle management and service delivery to create an agile and empowered organisation."

Mowafaq Jelaidan, vice president for IT at Saudi Arabian Airlines said: "We required a strong technology partner to architect an effective and efficient managed IT infrastructure, enabling enterprise wide customer-centric services. We selected Wipro because of their strong service delivery processes & frameworks, breadth of technology talent, immense credibility with technology principals and customers, and industry leadership in managed infrastructure Services."

Suresh Vaswani, president of Wipro Infotech and Global IT Practices added: "We are delighted to be partnering Saudi Airlines at the cusp of their transformation. Wipro will combine its service delivery excellence and deep technology expertise to deliver a seamless experience for the customers of Saudi Airlines."

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