ArabianBusiness.com - Middle East Business News Monday, 07 July 2008 | 04:14 UAE time

YOUR DIRECTORY /


	
Print this page Print this page | Email this to a friend Email this to a friend | Discuss this article (0 Comments) |

Heath heads up Middle East office

by Becca Wilson on Sunday, 13 April 2008
Bill Heath, managing director of Middle East operations, wants to substantially grow the business.

Mace Macro aims to be a "significant provider in the UAE within five years" says Heath.

Mace Macro has decided to capitalise on the region's construction boom and expand its operations into the Middle East with the appointment of managing director, Bill Heath.

"My aspiration is that Macro will become a significant provider in the UAE within five years and is highly regarded for its quality of services and commitment to achieve a high client satisfaction rating," said Heath, former managing director of Macro in the UK.

Story continues below
advertisement

It will offer three main streams to the marketplace. Managed FM services for residential and commercial developments, consultancy and a 24 hour helpdesk.

"I believe that the facilities management in the UAE has great potential and there is a need for something different to the service that has been on offer so far.

"We offer a managed service solution and will work with a variety of suppliers who are good at core services and recognise that independent FM management can and does, make a significant difference.

We know how to set up contracts with performance measures, manage and co-ordinate services to agreed service levels, along with good financial controls," added Heath.

Consultancy services include service charge development, facilities management during the design and construction stage and strategic FM.

Heath explained that services will be deployed through organic growth and working with clients and suppliers who want to deliver the best service and are not afraid of innovation or creativity.

"The unique conditions in the Middle East will pose challenges in terms of getting people to understand that processes, systems and training are the way forward and not simply deploying more untrained resources," said Heath.

Consultancy contracts are already being provided in the Middle East, including Saudi Arabia.

Print Print | Email Email | Discuss this article |



USER COMMENTS (0 COMMENTS)

CLICK HERE TO POST A COMMENT

Add your Comment
All posts are sent to the administrator for review and are published only after approval. ArabianBusiness.com reserves the right to remove any comment at any time for any reason. Please keep your responses appropriate and on topic.
Name *
Remember me on this computer
Email *
(Your email address will not be published)
City
Country
Subject *
Comment *
Notify me of further comments
Security Code * Code


Please click post only once - your comment will not be published immediately.
From  Current Issue

RELATED LINKS

  1. Mace Macro»

 EMAIL ALERTS

  1. Mace Macro

  2. Construction & Industry



ArabianBusiness.com/Jobs - Middle East Jobs Search
  1. Manager of Business Excellence/ QHSE
    Industry: Construction
    Location: UAE, UAE
  2. Senior Project Manager - Retail Mall
    Industry: Construction
    Location: UAE, UAE
Browse all jobs »

BUSINESS FEATURES

Garden extraordinaire

At 73% of the total area, green space dominates Dubai's Mohammed Bin Rashid Gardens project.

Making an entrance

As Abu Dhabi's Plan 2030 begins to take shape, there is an increasing focus on public developments.

Tell me no lies

Does the construction industry live up to the well-rehearsed speeches and act on its promises?

MORE FROM ARABIANBUSINESS.COM