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Keep on tracking

by ArabianBusiness.com staff writer on Wednesday, 23 April 2008
THE FUTURE’S YELLOW: Boom time for Volvo Construction means Arif Chishti, boss of a region dealership, has every reason to smile.

The divisional manager of a local Volvo Construction Machine supplier shows off the new range including the A-series dump trucks.

It has been a busy year for all concerned at Volvo Construction Equipment. The booming market has seen the order books swelling by nearly a third in the space of one quarter.

Inevitably this has meant the lead time for delivery has increased, while new machines are in short supply.

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However, Arif Chishti, Development Manager, Famco, is upbeat "The market has changed, especially over the last four or five years. The market now understands that support is a critical requirement.

Products are available from numerous sources, but it's on-ground support that matters a lot. We have changed from a conventional sales organization, where you simply buy a product that we sell, to a company that is centred around customer support."

Volvo Construction is perhaps best known in the region for their quarrying range, especially the long-lived dump trucks.

Recently the scale of rock-moving around the UAE has seen the orders flood in as the quarries require the big dumpers at one end, and the various offshore projects that need to lay millions of tons of rock, need big trucks at the other.

The most favoured model of truck is the mighty A125E. With a load weight of 33,500kg, they are just what the operators have been crying out for.

However, a fact that many will not realize is that they are delivered from the factory without tyres and as any site manager will tell you, big tyres are in critically short supply at the moment.

However, as there is a waiting list for the machines themselves it hasn't been a problem. Chishti explains "If we were to ask for tyres today, yes there would be a shortage. However, as we order them nine months beforehand there is not any problem."

"If I were to order them right now though, I can comfortably tell you eight months."

Emphasising the need to support the product throughout its service life Asif Chishti reveals an ancient and scarred A120-model truck. "This is an old one, but this is the biggest of the 40 ton dumpers.


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