DHL outlines major expansion in Saudi Arabia

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NOUR SULIMAN: DHL is opening more KSA service centres.

DHL Express has confirmed an investment of US$26.6 million to develop its network in Saudi Arabia.

The company, which has operated in the Kingdom since 1976, recently outlined a series of projects to boost its local market share, including a significant increase in the number of DHL service points before the end of 2008.

"We are committed to providing our customers in Saudi Arabia with greater access to DHL services, which will be delivered with the highest standards in logistics infrastructure, delivery fleets and customer service," said Nour Suliman, country manager for DHL Express in Saudi Arabia.

"Through this latest investment, we are planning to open 15 new service points by the end of 2008. This is the first step in our strategic expansion plan that reflects Saudi Arabia's influential role in the Middle East's economic development. The new branches will strengthen our relationship with customers," he added.

Although the locations of DHL's new branches are still unconfirmed, the company has chosen "important population centres", with the rollout scheduled for completion in the next six months.

"After reaching over 50 branches throughout the Kingdom by the end of the year, we will implement a recruitment drive to seek the best talent amongst the local population, which will help to service this new expansion," said Suliman.

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READERS' COMMENTS

SHIPMENT DELAYED
Posted by Khan, Jeddah, Saudi Arabia on Sunday 26 July 2009 at 10:19 UAE time


DEAR NOUR SULIMAN
FOR YOUR INFORMATION
I AM STAFF OF HASOUB COMPUTERS REALLY FACING DIFFICULTIES FROM DHL SINCE LONG A MONTH FOR A SINGLE EXPRESS SHIPMENT, I HAVE CONTACTED WITH JEDDAH PEOPLE THEY SAID SHIPMENT IN DAMAM THEY SAID IN CUSTOMS CLEARANCE FROM LAST COUPLE OF WEEK IN CUSTOMS , OUR MANAGENT IS DISTURB ALSO OUR CUSTOMER GETTING CONFUSED AS WELL AS WE ARE FACING HUGE LOST.

KINGLY TAKE A NOTE AND MAKE SURE TO REPLY OF THE OUTLINE REQUEST.

LOOKING FORWARD TO HEAR FROM YOU SOON.

MR. KHAN

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