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Monday, 23 November 2009 20:08 UAE time

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Kuwait and see

by ArabianBusiness.com staff writer  on Thursday, 21 August 2008
Mövenpick Hotel and Resort Al Bida'a Kuwait.

As a result, companies involved in corporate travel, meetings and conference organisation are largely geared up to cater to the local market, but some are developing their products to be ready for the future, according to director of operations for Alghanim Travel, Mashkoor Siraj.

"We have a dedicated corporate section that handles a vast range of multi-national clients, regionally and globally based.

"We have developed a 24/7 service which is quite unique; our staff have systems at home so that they can meet clients' requirements in emergencies out of office hours," he explains.

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Alghanim Travel is also in the process of developing an online portal that will allow corporate travellers to alter their itineraries online.

"It will be a one-stop-shop system where the traveller will be able to check their travel plans and get information.

"But the most important aspect will be that they can change their plans online and it enters into our system," he explains.

Alghanim Travel uses hotels for its conference and incentive groups, but although it is possible to cater to conferences and meetings, incentive options are limited.

"We develop our packages with our clients' requirements, whether it's an interactive conference or classroom session.

"But there isn't an incentive group as such, because Kuwait is limited in terms of what is available for sightseeing or tourism at the moment," he adds.

But Siraj is determined to be ready when the incentives market develops by investing in Alghanim Travel's offering.

"Our developments are a very heavy investment for us, but we are looking to the future," he says.

However, sales and marketing coordinator for Radisson SAS Hotel Kuwait, Annette Coutinho, says Kuwait is already more than prepared for meetings.

"We offer all clients the services of internet, video/conferencing and other contemporary necessities. Hotels in Kuwait can match up to any in terms of service and facility provision to conduct a proper MICE event," she says.

Mövenpick

• Latest meeting technology

• Moroccan-style tent on the beach with sea views accommodating 200 people

• Dedicated support team

• Fully equipped business centre

• City resort with sea views

• 200-metre beach



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