Kanoo rolls out retail and web concepts

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Holmes: agents can now sign up to Kanoo Holidays’ re-vamped web site.

The new improved version of Kanoo Holidays’ web site is now up-and running and offers travel agents a convenient and user-friendly method of booking and paying for travel products online.

Hotels, transfers and sightseeing tours featured in the tour operator’s brochures, as well as extra inventory, is now bookable on the trade version of the site, Oasis Agent Web Access (Oasis AWA), which has already been rolled out across Kanoo’s own agency network and is now ready to be used by any travel agent that has an account establsihed with Kanoo Holidays.

“The web site shows live availability, and pricing will be shown in the local currency of the user, so if a Doha-based travel agent logs in, the prices will be shown in Qatari Riyals,” explained Grant Holmes, general manager, Kanoo Holidays.

“Our strategy going forward is an online one; we will look at telephone reservations as a support function, rather than the main channel for our bookings,” he added.

Holmes said Kanoo Holidays’ web site would feature more than 4000 hotels and that its key selling point would be the wide range of accommodation options offered in Australia and New Zealand, in line with its comprehensive brochure dedicated to these two increasingly popular destinations.

The web site launch coincides with the opening of Kanoo Holidays’ “new-look” flagship store in Riyadh, which Holmes describes as “contemporary, clutter-free” and sporting “a very different look and feel to traditional travel offices”. Key features include plasma screens showing destinations offered by Kanoo Holidays and fixtures and fittings made from natural wood and stone.

“It’s not what you’d expect from Kanoo,” he added. This retail concept will be rolled out across the GCC, starting with Abu Dhabi, which opens on the corniche this month. The Kanoo Holidays stores in Dubai and Jeddah will be re-modelled and a new-build is planned for Doha.

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