FM at the financial hub

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Robert Gavin Wood, GM, Emcor Facilities, Bahrain & Kuwait.

Monika Grzesik investigates how EMCOR promises to increase productivity at the Bahrain Financial Centre with its newly integrated facilities services.

With an annual turnover of US $100 million, over 1000 staff positioned throughout the region, and operations in Abu Dhabi, Bahrain, Dubai, Kuwait, KSA, Oman and Qatar, Dubai-based EMCOR Facilities Services is already established as a leading player in the field of facilities services and property management in the Middle East.

Current projects include providing FM services for clients including the Qatar Olympic Committee, Dubai Airport, Abu Dhabi National Exhibition Centre, IFA Hotels and Resorts and Nakheel.

Now, as part of  an aggressive expansion strategy for the region, the company recently launched operations in Bahrain through the formation of a joint venture with Bahrain Financial Harbour Holding Company (BFHHC) and Financial Centre Development Company (FCDC), to create EMCOR Facilities Services (Bahrain). The newly formed company will offer integrated facilities services and property management solutions within the Kingdom of Bahrain.

To cement EMCOR's formidable presence as an FM provider in Bahrain, the company has signed a deal to provide comprehensive facilities management services to the landmark $3 billion Bahrain Financial Harbour development-a massive, self-contained financial city spread over 380,000m² of seafront in the centre of Manama-which is set to reinforce Bahrain's status as the financial capital of the Middle East.

Phase one of the project, ‘The Financial Centre' is now operational and open for business. This 250,000m² area incorporates the Harbour Towers (Bahrain's tallest towers) a project that offers high quality prime office space for the local, regional, and international financial services industry and the ‘Harbour Mall', which houses exclusive retail outlets, cafes and other leisure facilities, as well as the Bahrain stock exchange and brokerage and trading firms.

Integrated service solutions

EMCOR has been brought on board to provide all estate management and customer support services for the Financial Centre. The company plans to roll out an Integrated Management System for the project which will cover every facilities requirement, ranging from operations and maintenance, service procurement, asset and property management and integrated system solutions.

EMCOR's role will be to manage ongoing facilities operations, as well as to oversee the expansion, reconfiguration and renovation of the development, working with the client to develop an overall strategy for current and future facilities requirements. There will also be a call centre staffed around the clock for all current and future tenants of the Financial Harbour development.

"From self performance to subcontracting, we cover the full range of facilities requirements," says Robert Gavin Wood, general manager, EMCOR Facilities (Bahrain & Kuwait), "and we work with our clients to help them develop the overall strategy for their facilities needs-now and in the future."

Christian Roberts, CEO, EMCOR Facilities Services Group emphasises the level of service the client can expect: "We are committed to applying our international and regional expertise, people, systems and processes to provide truly integrated and best practice service solutions to the BFH development and to new businesses in Bahrain."

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