Centre’s supplier programme culls incompetent companies

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Kuala Lumpur Convention Centre’s Peter Brokenshire.

A new Preferred Supplier Programme has resulted in fewer event-management companies working with the Kuala Lumpur Convention Centre.

The programme was introduced to "guarantee a seal of approval," according to general manager of the Kuala Lumpur Convention Centre, Peter Brokenshire.

The centre has developed stringent tests for suppliers to "protect the health and safety of guests, visitors, employees, clients, suppliers and contractors, and to minimise the impact on the environment," Brokenshire said.

The programme is open to all Malaysian companies providing services such as event management, AV, sound, lighting, booth construction, freight forwarding and interpretation systems.

Each participant is assessed in accordance with the centre's requirements, and if successful, gains approved status in one of six preferred-supplier categories.

"The Preferred Supplier Programme therefore ensures that all approved suppliers and contractors are equipped with a full working knowledge of the centre," Brokenshire said.

"Once certified they're free to work with the centre or directly with the organisers on any event held here."

Brokenshire added that some of the suppliers had failed the test, which meant the overall number of companies offering their services to the centre had reduced.

Furthermore, Brokenshire said suppliers are required to pay a small fee to take part in the programme.

"We're putting the money back into developing the centre," added Brokenshire.

"The fact that we are assessing the competence of the people we're working with, who are crucial to event success, means that we can guarantee a seal of quality to clients, and this is our priority".

"In addition, we believe such a scheme will have a positive spill-over effect and encourage local companies in the industry to continually enhance and improve."

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