Mumbai hotels reopen just month after attacks

HOTELS REOPEN: Flames and smoke billows from the Taj during the siege by Islamic militants last month. (Getty Images)

Two luxury hotels that were stormed by Islamist militants will re-open in Mumbai on Sunday, less than a month after devastating attacks that rocked India's financial and entertainment capital.

Guests were to check in at the Trident hotel from Sunday morning, with about 100 of the 550 rooms booked and all four restaurants serving diners for the first full day of business in just over three weeks.

A private, multi-faith ceremony "to pray for solace and a safer future in the days ahead" was to be held during the day, Trident hotel president Rattan Keswani said Saturday.

At the nearby Taj Mahal hotel, more than 1,000 key clients and guests have been invited for a private reception before an evening reopening of 268 rooms and seven eateries in the modern Tower wing.

The waterfront hotel, opposite the British colonial era Gateway of India monument, was the focus of last month's 60-hour reign of terror, which left 172 people dead, including nine of the 10 gunmen, and nearly 300 injured.

Opened in 1903, the red-domed Palace part of the hotel quickly became the place to stay and be seen. Over the years it has played host to royalty and presidents, prime ministers and rock stars, as well as India's moneyed classes.

Ratan Tata, chief executive of the giant Tata Group conglomerate that owns the Taj, has vowed to restore the building to its former glory after it was ravaged by fire, bullets and grenades as gunmen fought commandos to the death.

The speed with which both hotels have been readied for business again has won praise.

Raymond Bickson, chief executive and managing director of the Indian Hotels Co., which runs the Taj, has said the re-opening is an "affirmation of the values of courage, resilience and dignity" in cosmopolitan Mumbai.

"To re-open the Taj with such speed but with no loss of attention to details, shows our resolve to commemorate all the innocent and brave people who lost their lives during the terrorist attacks," he said last weekend.

"In their honour, the Taj will shine again in all its brilliance."

Like Bickson, Keswani said he felt "deep pride" for his staff's work both during and after last month's attacks.

"Yes, there is grief, there is definitely a huge amount of sadness in everybody's mind because of colleagues and guests that we lost," he told a news conference.

"But since those days and the days after that, they have been committed 100 percent to whatever the needs are and they are desirous that the hotel bounces back as quickly as possible."

A total of 22 guests and 10 staff were killed at the Trident, while 52 people died at the Taj when militants allegedly from the banned, Pakistan-based Laskhar-e-Taiba group opened fire with automatic weapons and took hostages.

With Mumbai still on edge, security was expected to be tight at both hotels. Roads around the Taj have been sealed since the shooting stopped on Nov. 29, while access to the Trident is severely restricted.

Keswani said guests could expect to have all their suitcases scanned and handbags thoroughly checked. Metal detectors have been placed at entrances with staff instructed to demand identification and inspect all vehicles.

Armed police were seen Saturday behind a sandbagged security position at the main entrance, which was also blocked by barriers.

"We are working with the local law enforcement agencies for help and we will also add the same value. We will try to keep it [security] as unobtrusive as possible," Keswani said.

Tata has previously said that the Taj management was warned it was a possible target, but increased security measures were eased shortly before the attacks.

Both men said even tight security could not have prevented the attacks.

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READERS' COMMENTS

Taj and Trident Oberoi reopen.
Posted by hombil, Muscat, Oman on Sunday 21 December 2008 at 15:50 UAE time

Bravo! Hats off to the people who undertook the massive task to repair and reopen at least part of both the hotels within such a short span after the 26/11 attacks. This shows the determination of the owners; management and the staff of both the hotels, which are landmarks of Mumbai (particularly "The Taj").

While there will be joy amongst the staff to be back to do what they have been doing - serving their customers with smile, there would a deep note of sadness and grief amongst them for their colleagues & customers, who lost their lives during the terrorists' senseless carnage.

I am sure, all my friends at arabianbusiness.com would join me in offering a small prayer for the safely of these dedicated staff. Good Luck & God Bless!

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