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Discuss this article (19 Comments)Emirates increases free baggage allowance
by This email address is being protected from spam bots, you need Javascript enabled to view it on Wednesday, 06 May 2009
BAGGAGE BOOST: All Emirates passengers are being given an increase of 10kg luggage allowance. (Getty Images)
Emirates on Wednesday announced an increase to its free baggage allowances provided to passengers - up to 30 percent extra for economy class fliers.
The change is effective for all tickets issued on or after May 4, airline chiefs said.
The new allowance has been implemented across the airline's network of more than 100 destinations globally with Economy Class passengers now being able to check in 30kg of luggage before being charged, an increase of 10kg.
Similar increases see the limit raised to 40kg for Business and 50kg for First.
Related: Arabian Travel Market 2009
Nabil Sultan, Emirates divisional senior vice president Revenue Optimisation, said: "Emirates has moved to these new free baggage levels to further demonstrate our commitment to putting the passenger first.
"By offering travellers the flexibility to carry significantly more baggage we will be allowing them to take more gifts for family and friends or take advantage of the outstanding shopping in Dubai and across the extensive network of Emirates destinations."
Gold and Silver Members of Skywards, Emirates frequent flyer programme are entitled to an additional baggage allowance of 16kg over their ticketed allowance for Gold members and additional 12kg for Silver.
READERS' COMMENTS
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Emirates Baggage
Posted by judy, dubai on Thursday 7 May 2009 at 21:38 UAE time
We flew with Emirates mid-March and there were many people having to repack their suitcases and put the extra goods into their handbaggage because, like us, they were 3 or 4 kgs over the 20kgs each allowed. How ludicrous! And I have to agree - Economy in Emirates is the most uncomfortable seating...reserve bulkhead seats and the bulkhead is moved...staff very often behave as if they are doing you a favor...I too flew Emirates when they started in 1985 and the service and staff were excellent but over the years both have deteriorated and now I rarely use Emirates unless no other airline flies from here to my destination (I went to Nice), and will use Etihad wherever possible.
Posted by judy, dubai on Thursday 7 May 2009 at 21:38 UAE time
We flew with Emirates mid-March and there were many people having to repack their suitcases and put the extra goods into their handbaggage because, like us, they were 3 or 4 kgs over the 20kgs each allowed. How ludicrous! And I have to agree - Economy in Emirates is the most uncomfortable seating...reserve bulkhead seats and the bulkhead is moved...staff very often behave as if they are doing you a favor...I too flew Emirates when they started in 1985 and the service and staff were excellent but over the years both have deteriorated and now I rarely use Emirates unless no other airline flies from here to my destination (I went to Nice), and will use Etihad wherever possible.
Emirates increases free baggage allowance
Posted by MAG, Dubai, UAE on Thursday 7 May 2009 at 17:22 UAE time
There seem to be some sort of confusion here.The baggage allowance had always been 40Kg for economy class over the years though on the ticket it used to mention 20Kg.Essentially, the baggage allowance has been reduced rather than increased.Moreover , earlier they the check-in staff used to be accomodative and even 4-5 Kgs over the top of 40Kg was acceptable but now theymake fuss even for an extra Kg over 30.Looks like making up for the reduced fairs!!
Posted by MAG, Dubai, UAE on Thursday 7 May 2009 at 17:22 UAE time
There seem to be some sort of confusion here.The baggage allowance had always been 40Kg for economy class over the years though on the ticket it used to mention 20Kg.Essentially, the baggage allowance has been reduced rather than increased.Moreover , earlier they the check-in staff used to be accomodative and even 4-5 Kgs over the top of 40Kg was acceptable but now theymake fuss even for an extra Kg over 30.Looks like making up for the reduced fairs!!
Emirates baggage
Posted by Mathew on Thursday 7 May 2009 at 16:26 UAE time
Emirates is trying to grab bussiness when they are facing the recession.
During their good times they were never bothered about their passengers,
I have seen Emirates launched and experienced the intial flights. he treatment by their staff was fantastic during the starting time and later when they grew big, their treatment towards the passengers degraded, they were busy buying planes, not bothered about the passengers
Recently when i travelled from London, they scheduled to have an Airbus 380 flight to carry us and everyone checkedn as usual, when we reached the boarding gate, who all found a Boeing 777 instead of a 380, and ground staff made no comment on it, till we discovered it, after we boarded we decided to ask, when we asked the answer from the crew was " we were asked to fly in this route, no idea what happended". Later the captian announced that the 380 got stuck in Australia and all passengers for a 380 were stuffed in a 777, and the trip was horrible.
Emirates to get more passengers, rather improve their treatment towards the passengers first and then work on the baggage and other things
Posted by Mathew on Thursday 7 May 2009 at 16:26 UAE time
Emirates is trying to grab bussiness when they are facing the recession.
During their good times they were never bothered about their passengers,
I have seen Emirates launched and experienced the intial flights. he treatment by their staff was fantastic during the starting time and later when they grew big, their treatment towards the passengers degraded, they were busy buying planes, not bothered about the passengers
Recently when i travelled from London, they scheduled to have an Airbus 380 flight to carry us and everyone checkedn as usual, when we reached the boarding gate, who all found a Boeing 777 instead of a 380, and ground staff made no comment on it, till we discovered it, after we boarded we decided to ask, when we asked the answer from the crew was " we were asked to fly in this route, no idea what happended". Later the captian announced that the 380 got stuck in Australia and all passengers for a 380 were stuffed in a 777, and the trip was horrible.
Emirates to get more passengers, rather improve their treatment towards the passengers first and then work on the baggage and other things
Emirates rocks compared to service in my country
Posted by Tirade on Thursday 7 May 2009 at 16:24 UAE time
I fly Emirates regularly from Frankfurt to Dubai and find the service very friendly and responsive. Maybe I have lived in Germany too long and am grateful for any service with a half-smile! Come on over shopping in Stuttgart!
Posted by Tirade on Thursday 7 May 2009 at 16:24 UAE time
I fly Emirates regularly from Frankfurt to Dubai and find the service very friendly and responsive. Maybe I have lived in Germany too long and am grateful for any service with a half-smile! Come on over shopping in Stuttgart!
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