Mobily forced to halt mobile number portability

Mobile operator Mobily has filed an official complaint with Saudi Arabia’s telecom regulator after it was forced to temporarily halt its mobile number portability service owing to “technical problems” at STC, the country’s incumbent operator.

Mobily said in a statement that it had received more than 16,000 complaints about number portability “requests that could not be processed” owing to the problem.

STC informed Mobily earlier in the week that it was experiencing technical problems, forcing it to put the number portability service on hold.

Mobile number portability, which was introduced in Saudi Arabia in 2006, is widely viewed as being important to competition in the mobile sector because it allows mobile users to switch networks while retaining their original cell phone number.

Mobily, which is a division of the UAE’s Etisalat, runs 2G, 3G and 3G+ services in Saudi Arabia.

Print | Email | Discuss this article

| Share |

READERS' COMMENTS

Click here to post a comment

Add your Comment All posts are sent to the administrator for review and are published only after approval. ArabianBusiness.com reserves the right to remove any comment at any time for any reason. Please keep your responses appropriate and on topic. Arabian Business would like to point out that only comments relevant to the story will be published. Any containing personal insults or inappropriate language will not be approved.
Name *
Remember me on this computer
Email *	(Your email address will not be published)
City
Country
Subject *
Comment *
Notify me of further comments
Enter the words above *
Please click post only once - your comment will not be published immediately.

MORE FROM ARABIANBUSINESS.COM