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Sunday, 22 November 2009 00:53 UAE time

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Ensuring health

by ArabianBusiness.com staff writer  on Monday, 15 June 2009
Dr. Michael Bitzer, CEO of Daman.

CEO Middle East asks the Gulf's leading health insurance company - Daman - about its plans for the future.

When was Daman established?

The National Health Insurance Company - Daman, was established in May 2006 by the Abu Dhabi government as a public shareholding company; providing the compulsory health insurance plans for expatriate employees and their families. With strong government support and international expertise, Daman soon became the first specialised health insurer in the region.


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What are Daman's product offerings

Daman has a competitive advantage, which is its specialisation in the health insurance field. Daman offers various insurance plans for its customers, ranging from basic plan health coverage to multiple enhanced plans that vary according to their benefit schemes, policy limits and geographical coverage. Moreover, Daman customers have access to one of the largest global networks of quality healthcare providers.

Daman has the biggest network (more than 1,550 providers) across the UAE that includes approximately: 70 hospitals, 400 multi-specialty medical centres, 100 single specialty clinics, 400 dental centres, 35 diagnostic centres and 545 pharmacies, all of which have been chosen and categorised according to Daman's quality standards, aiming for a high level of medical services and patient safety.

How has Daman become the market leader in the UAE in the field of health insurance?

Daman's approach to product development, tailored specifically for the health insurance industry in the region, makes it an industry leader. Its products are a result of industry knowledge, market research and an understanding of the customer's health insurance needs. As a result, its diverse health insurance plans offer different benefit schemes, policy limits and geographical coverage to customers, which were brought about by a deep understanding of the medical and financial needs of customers, both individuals and groups.


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