NBD rolls out electronic payment terminals for Dubai Duty Free

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Cidambi: Dubai Duty Free wanted a flexible and secure solution.

National Bank of Dubai (NBD), in association with Dubai Duty Free, has implemented the first integrated EFTPOS (Electronic Funds Transfer Point of Sale) solution compliant with the Europay, MasterCard and Visa (EMV) standard in the Gulf region.

The implementation at Dubai International Airport uses S1’s Postilion technology, and replaces a non-EMV integrated solution for handling traditional magnetic stripe card transactions. By using Postilion, a PIN pad and a card reader, Dubai Duty Free will have an integrated and certified EMV capability on more than 160 tills over 8,100 square metres of retail space in the airport.

Colm McLoughlin, managing director of Dubai Duty Free, said: “We were the first retailer in the UAE to deploy an integrated EFTPOS solution for credit cards at cash registers in 1999, which decreased transaction times and increased accuracy for card transactions. The EMV project is another demonstration of our commitment to provide fast and secure payment processing to customers using chip and PIN cards at retail facilities in the airport.”

The internal IT team at Dubai Duty Free worked with NBD, S1 and Emirates Computers, the system integrators for the point of sale units, to deliver the Postilion solution.

Ramesh Cidambi, director, IT & Logistics, Dubai Duty Free, said: “The POS and cards payment environment in an airport is a particularly challenging one to manage effectively and securely. Every day we process nearly 7,000 credit card transactions, and we have to deal with payment cards from all over the world from a hugely diverse range of issuers. We needed a system that was open, flexible and secure.”

Suvo Sarkar, head of retail banking, NBD, said: “We want to provide our EFTPOS retail customers with a simple and flexible card solution that will offer a secure card processing environment by ensuring EMV compliance with Visa International and MasterCard International requirements. Postilion provides us with suitable products to meet those requirements. It was easy to install and includes standard components that provide the resiliency and security levels that customers expect.”

S1 Corporation recently opened a new office in Dubai for the local delivery and support of Postilion software. Postilion drives payments and advanced financial transactions through ATMs, POS terminals, phones and internet access points.

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