Emirates has dismissed a report in UK newspaper the Daily Mail that a door was partially open and cabin pressure lost on a recent Airbus A380 flight.
According to the report, a passenger heard a loud noise and a cabin door came ajar by an inch and a half while on a flight from Bangkok to Hong Kong. Crew then apparently stuffed blankets around the door to try to stem the loss of air from the cabin.
"The conditions were terrible for the rest of the flight," said passenger David Reid, who tipped the newspaper off about the incident.
"The door continued to make a horrendously loud droning sound which made it impossible to speak to each other. Worst of all, it was absolutely freezing."
In a statement, Emirates responded: “At no time during the flight did one of the upper deck doors open.”
“There was also no loss in cabin pressurisation at any time during the flight."
"This is currently under investigation in conjunction with Airbus. Emirates have now fixed the problem."
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