Half of all hotel staff said they got a pay rise in the last 12 months
The number of hotel staff in the Middle East earning less than $3,000 per month has continued to decrease for the third year running, with over half of responds to a new survey also reporting they had received a pay rise in the last 12 months.
According to the Hotelier Middle East Salary Survey 2013, the percentage of hotel workers earning less than $3,000 a month was 33.7 percent, this is down from 35.9 percent in 2012 and 47.5 percent in 2011.
“While not dramatic, it is a sign that wages are on the rise for the lowest paid. Although we are unable to accurately compare this with rises in inflation, at least it is a reversal of the downward trend that immediately followed the global economic crisis,” the report said.
Workers have also seen a rise in salaries across the board, with 81.7 percent of respondents reporting a hike in salary in the last two years and 52.3 percent getting a bump in their take home salary within the last 12 months.
In addition to pay increases, promotions have also been commonplace, with 52.6 percent revealing they were promoted within the last 24 months and 73.8 percent expecting to be promoted in the next two years.
Despite all this, 64.9 percent of respondents felt management wages in the region were not sufficient.
When asked which hotel company they felt offered the most competitive salary packages in the region, the outright favourite was Dubai’s Jumeirah Group, the operators of the iconic Burj al Arab hotel. Four Seasons and Ritz-Carlton were also rated highly by staff.
In terms of locations, 44.7 percent of respondents said the UAE offered the highest pay scales in the region, while 26 percent said Saudi Arabia and 17.3 percent opted for Qatar.
When asked which countries offered the lowest wages, Egypt was seen as the lowest for pay by 25.5 percent, followed by Syria (14.4 percent) and Yemen (12.5 percent).
While the number of respondents was not revealed, the UAE supplied the majority of respondents (72.5 percent), with 7.7 percent working in Qatar and 6.8 percent in Saudi Arabia.