Dubai's dnata inks UK deal with Air India

  • Share via facebook
  • Tweet this
  • Bookmark and Share

Dubai-based air services provider dnata has said it has added Air India to its growing number of clients in the UK.

Following on its business wins with Pakistan's Airblue in Manchester and Aeromexico at Heathrow earlier this week, dnata said it has now started ground handling services for the Indian carrier.

It said in a statement that its London’s Heathrow airport team has started passenger services for three daily flights for Air India.

In order to service the new contract for the airline, some 65 staff are expected to transfer across from the previous handler to join dnata.

Air India operates three flights daily using Boeing 777 aircraft, from Heathrow to Mumbai and Delhi.

Under the new contract, dnata is now providing passenger services to the airline, which include checking in passengers, operation of Air India’s ticket counter and Maharaja VIP Lounge and lost luggage staff to assist with queries in the arrivals hall.

Escort of first class and business class passengers to/from check-in/lounge/and gates as well as escorting these passengers inbound from the aircraft through immigration to the baggage reclaim area is also part of the contract.

Air India is expected to take delivery of its fourth Boeing 787 Dreamliner soon and the airline has plans to introduce the aircraft on the London route.

Handling of the Dreamliner is also included in the new contract, dnata added.

Related:
Companies
Join the Discussion

Disclaimer:The view expressed here by our readers are not necessarily shared by Arabian Business, its employees, sponsors or its advertisers.

Please post responsibly. Commenter Rules

  • No comments yet, be the first!

Enter the words above: Enter the numbers you hear:

All comments are subject to approval before appearing

Further reading

Features & Analysis
Dubai Tram essential guide

Dubai Tram essential guide

Prepare to explore the city in a whole new way from Wednesday...

Focus: Why is the aviation industry still struggling to attract female pilots?

Focus: Why is the aviation industry still struggling to attract female pilots?

We investigate why, amidst the looming shortage of commercial...

1
Playing by the numbers: Saudi Arabian Airlines

Playing by the numbers: Saudi Arabian Airlines

Why is Saudia only mentioned as an afterthought when one talks...

1
Most Popular
Most Discussed
  • 20
    Why Dubai should consider removing the rent cap

    Not even one comment supporting the author. I wonder if he is trying to create a bubble. more

    Monday, 24 November 2014 2:25 PM - Anil
  • 14
    Life sentence for London hammer attacker

    The death sentence is a free pass. The purpose of punishment has always been to provide a lesson for misbehaving. No one learns a lesson by dying. Life... more

    Friday, 21 November 2014 2:02 PM - LordLands
  • 5
    Is this the end of F1?

    Compare this to WEC and you see a stark difference. The 'formula' for WEC is much more wider and more accomodating. They have been runnning hybrids for... more

    Monday, 24 November 2014 2:30 PM - Vincent