Dubai developer Emaar Properties has threatened to cut access to facilities in the Burj Khalifa, the world’s tallest building, including elevators, over a dispute related to service charge payments.
According to Abu Dhabi’s The National newspaper, access to elevators, gyms and pools, as well as air conditioning, were due to be cut off on Saturday, before tenants were given a reprieve.
Emaar is said to have issued warning letters to tenants last month to residents that had not paid the fees.
“Burj Khalifa is a thriving lifestyle environment today, and we are committed to the welfare of the residents,” the company said in a statement emailed to Arabian Business on Monday.
“The service charges for residents go to the management and maintenance of the common areas, for the overall and long-term welfare of all residents.
“While most homeowners have paid their service charges, it has been noticed that a few owners are yet to make the payment. A circular has been issued to remind and urge residents to pay the service charges to ensure the seamless management of the common areas and other community amenities.
“For the welfare of all residents, it is the responsibility of individual homeowners to make the service charge on time.”
The 830m-tall Burj Khalifa, completed in 2010, contains residential apartments from floors 19 to 108.
Emaar has previously named and shamed residents that do not pay service charges at its Arabian Ranches development.