Dubai sets up task force to improve healthcare sector

A committee headed by Essa Al Maidoor, director-general of the Dubai Health Authority and including top private sector executives, has been set up to help improve the emirate's healthcare sector.

High-ranking professionals from the private and public health sector will play key roles on the committee which aims to work together and device plans and policies to raise service delivery, a statement said.

Al Maidoor said: "We do not want to work in isolation, the DHA considers the private sector to be our partners and not our competitors in the race for excellence.

"DHA's aim is not to be the biggest service provider, our aim is to ensure we deliver the best healthcare service for the emirate, regardless of who delivers this service. To fulfil this vision, private and public sector collaboration is essential."

He added that the aim of the task force is to discuss pertinent healthcare issues and regulations and provide action plans to improve services to patients.

The task force has three strategic goals - improving customer satisfaction, encouraging healthcare investment in private sector, and streamlining and consolidating procedures for healthcare entities starting new facilities in the emirate.

Initial plans include expanding consumer information on performance of healthcare providers and enhancing patient feedback mechanisms on service provided by facilities in Dubai.

To boost investment in healthcare, a single-window service to help prospective investors have access with representatives from regulation, planning and funding departments is also being proposed.

so that they can be provided with quick answers and solutions, particularly for projects with high financial or strategic value.

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