Agreement with Arabian Automobile Association will see launch of roadside assistance service via smart app
Dubai Taxi Corporation (DTC) has signed a contract with the Arabian Automobile Association (AAA), a provider of roadside services, to operate a smart car recovery system to be launched in March.
The system is designed to offer roadside assistance in case of vehicle breakdown through a smart app, which will be rolled out with the project launch for use in all smartphones.
The move is part of the Road and Transport Authority’s (RTA) goal to nurture a modern system capable of reducing accidents and increasing the traffic safety as well as the level of rapid deployment service to alleviate traffic congestion.
Dr Yousef Mohammed Al Ali, CEO of DTC, said: “The smart car recovery system is operated via the smart app by sending the coordinates of the location of the faulty vehicle to the nearest available recovery vehicle to the location.
"The assistance is delivered through a variety of service options namely vehicle towing, 10 litres of fuel, tyre repair, simple mechanical faults (battery drain), closed door opening, and towing to the technical workshop."
Mohammed bin Sulayem, chairman of the AAA, added: “The DTC’s initiative, which aims to turn the car recovery business into a digital platform, would be a positive step that contributes to easing the traffic movement in Dubai. The app would provide high-quality services to motorists in Dubai. The AAA took the initiative of offering its services in this field in order to turn this concept into a reality under the supervision of the DTC."