Dubai taxis third best in world, says study

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Dubai’s taxi services have been named the third best in the world, according to a study by travel website TripAdvisor.

A poll of 75,000 respondents worldwide by the site ranked the emirate’s ubiquitous beige cabs second only to those of Tokyo and Singapore in terms of standard of service. On the opposite end of the spectrum, Moscow, Beijing and Kuala Lumpur were castigated for the quality of their cabbies.

The study, which looked at 40 key tourist destinations worldwide, also scrutinised cities on criteria including friendliest locals, cleanest streets, ease of getting around, value for money and shopping.

Dubai, home of the world’s largest mall, was also praised for the quality of its shopping, although was still ranked behind New York City and Bangkok.

Japanese capital Tokyo was commended in several categories, coming top of the pile for safety, public transport, cleanest streets and taxi services, as well as coming second to Cancun for friendliest locals.

Russia’s capital Moscow was slated across the board and drew criticism for its unfriendly locals, low quality taxi services, uncompetitive value for money and poor shopping options. Mumbai, India’s largest city, scored badly in terms of cleanliness and ease of getting round.

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Posted by: kishin

This is a very interesting Topic and I thought that being a resident for the past 15 years plus i should add my thoughts to this issue which affects 95% of the residents who have to use taxis but could not afford it 98% of the time,
The good old days of getting taxis ( sharing) from satwa to Bur Dubai and being droped of at yr convenience along the route was
very very handy indeed.For 1 Dhs only.
I have not seen any other place where meter rates went up from
dhs 3.00 to dhs 10/- Pls note that this should be seen as constructive suggestion and not as a criticism .
A dhs 5/- opening cover charge would be in the interest of both the commuters and the Owners. I see 100's of taxis running empty most of the time while the would be taxi customers dont get in because they cannot afford to pay dhs 10/- minimum even for one person for a 1.5km journey.
A pannel of planners should look into this whole matter without prejudice and come to some conclusion.

Posted by: Omar is back

I am a frequent visitor of those 3 cities, Dubai, Tokyo and Singapore and i can easily say that Dubai Taxis are better by all means!!!!Having said that, Dubai Taxi Drivers esp. the new ones who were brought for lower salaries are absolute reckless drivers!!!!However, i am very surprised how i dont see Taxis in Germany or Switzerland among the top 3!!!

Posted by: Andy

Dubai cab fares are a rip off in Dubai. Fuel is cheap and their ab drivers are imported underpaid employees so why the high costs then? They also do not have competition as they are government owned. I would not rank them as the 3rd best in the world.

Posted by: reddy

Exactly bro, the fuel rate(2014) is 1.8AED/liter = .50$ , and the drivers get only 20-35% of the total revenue every day ,thus they are definitely underpaid and as you said no competition at all. To make it worse, taxis are atleast 15-20 times costlier than metro for the same distance. so how can one rank it 3rd just based on cars looks and cleanliness.

Posted by: Raza

I wonder how, a responsible & trust-worthy, arabianbusiness.com is perusing these kinds of false & base-less surveys without any authentication, are they not mis-leading to its readers...?

Posted by: Sandra

Are there other options than RTA in Dubai?

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