Etisalat warns customers of phone call scam

  • Share via facebook
  • Tweet this
  • Bookmark and Share

Etisalat has issued a warning to its customers of a scam that involves fraudsters posing as its employees who tell customers they have won cash prizes, it was announced on Sunday.The Abu Dhabi-based telecommunications company has said the scam asks people for their personal information so they can claim the prize, which is then used to rip them off.

The company has confirmed it is not running any prize schemes at present.

And is urging customers not to give out any confidential information such as bank account details, PINs, eVouchers or recharge card numbers to unknown callers who contact them via phone, SMS or email.  

In a statement it says the origin of the scam is Pakistan and is not limited to UAE but is an international phenomenon.

"No such raffle or lucky draw campaign is currently being run by Etisalat. Etisalat promotions are well advertised in the media and the winners are informed through a standardised process." it said.

"In case of any confusion, customers should call 101 and verify the calls or SMS they have received," the statement added.

Earlier last week, Mobily also issued an alert for its customers to beware of similar prank calls.

Related:

Market Performance

Emirates Telecommunications Corporation
11.5
-0.1 -0.86 (%)
Join the Discussion
Posted by: Ian Tinmurth

I have just received a call from this guy as well today Tuesday 11th December at 11:05am saying I had won 500,000AED. Asked for 2500AED in Etisalat vouchers the number used by them was 971 508 393 226. I purchased my phone in Caffouer in Mirdiff. How did this guy know all my details including sim card number, is someone passing information to him from the registration card or does he handle them.

Posted by: Kylie Loynes

I also had a call from +971563561669 and I also won 50000AED in the National Prize Draw from Etisalat. Asked to check my sim card and call back. Checked online first and saw was a scam. Please don't give him any details or money. All a scam.

Posted by: sathik

i receice one call from etisalat number. the guy told me u win the prize now 50-00000 dhs.he told me please call me. my bad time i called him.he told me buy 2500dhs-E-vouchers send me
number but that time i have boubt about him.he told me this illegal i will transwer to ARAMEX COURIER service than aramex asking my location and everthing. i gave all details. than he Transwer to etisalat.he asked me E-voucher number.again my bed time i gave all the E-voucher number.than he told me go bring 3500 than buy same E-vouchers than send to me. i asked him why ? he told if u not send u will not get this money. i loss my money 2500 dhs. so friends becarefull.

Posted by: Rohit Sinoy

Same thing happened with me today also. Someone named Ali Jaber called me from the mobile no +971562921574 as a Etisalat Finance Person, saying that my mobile no has won a prize of 200,000 AED on the occasion of UAE National Day 2012 lottery and asked me for 1750 AED Etisalat Vouchers, once i gave same then immediately after that he was asking more for 3,900 AED for money transfer fee. so that he will trnxfer the amt to a fake a/c no in Dubai Islamic Bank. In the meanwhile he gave all the fake token no, Pin no, Cheque no & all to so him as a original Etisalat staff. Later on i made a complaint in Al Quasias Police Station about him. Hope they can catch them and put them behind the bar.
Guys kindly beware of any type of calls about all this.

Posted by: Jacq

Just had the same phone call...couldn't understand the guy...then when he said I had to call him with AED3500 in Etisalat e-vouchers I questioned him and he got rather peeved with me.

Further reading

Features & Analysis
Top 10 apps to download in Dubai

Top 10 apps to download in Dubai

Arabian Business lists the most essential mobile applications...

Top tips to protect your data from snooping

Top tips to protect your data from snooping

Simple steps you can take to protect your data from NSA's digital...

Mumz the word

Mumz the word

When it comes to e-commerce, the Gulf region is developing quickly...

Most Discussed
  • 34
    Saudi Arabia to rehire Indian maids on lower wages

    The problem with many South Asians in general and Indians in particular is that greed has no limit for them. No matter how much they get, which is often... more

    Wednesday, 19 June 2013 10:59 AM - Fahd
  • 27
    Female UAE expats face new visa curbs

    @anguilla: Kalba town is part of the Sharjah Emirate.
    along with khor fakkan and dibba al hisn.
    http://en.wikipedia.org/wiki/Sharjah_%28emirate... more

    Friday, 14 June 2013 6:23 PM - omar faris
  • 14
    Saudi's Grand Mufti vents against horse statues

    I am wondering why this article is being published here? it is really useless. anyway, I in certain ways agree with the Mufti. god bless Saudi Arabia more

    Tuesday, 18 June 2013 9:27 AM - Faisal
  • 57
    Are there too many Brits in the UAE?

    @ Henry, enough of whining, the host country does not need you, it is your employer that needs your services and you know well enough that you can be made... more

    Saturday, 1 June 2013 11:32 AM - Zain
  • 37
    Rights group urges UAE not to deport strikers

    Organizations like HRW, Green peace, ILO, UNHCR are so self serving that it is amazing they still exist! they spend 60/70 percent of their budgets (meant... more

    Thursday, 30 May 2013 7:53 PM - Navin
  • 34
    Saudi Arabia to rehire Indian maids on lower wages

    The problem with many South Asians in general and Indians in particular is that greed has no limit for them. No matter how much they get, which is often... more

    Wednesday, 19 June 2013 10:59 AM - Fahd