Event Description

This training program provides you an opportunity to learn and gain expertise in "how to improve your organization/department/section performance!" - most of the skills and expertise provided by top-management consultants for a huge fee.

This program emphasizes meeting and exceeding internal and external customer expectations. By successfully doing this you will have turned your organization or department into a centre of customer excellence.

A central theme of this program is how to manage-by-fact and avoid reliance on management by gut-feeling. The first part will focus on understanding the critical processes going on in your organization and identifying the problem areas for management attention. The second part will focus on developing performance improvement strategies and methodologies relating to the issues discussed in the first part.

This program is intended for a whole range of professionals - management analysts, management auditors, department supervisors and managers, engineers, promising future managers, and, practicing management consultants.

Helping you manage-by-facts not management-by-gut-feeling!!

You can learn more about this event by visiting - www.eurotraining.com/bro/bmi205.html