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		<title>Arabianbusiness.com - Avaya Inc</title>
		<description>ArabianBusiness.com - Business and Industry News coverage of the Middle East including Stock Markets, Events, Video and Audio.</description>
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			<title>Expanding the channel</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=573206&amp;Itemid=1</link>
			<description><![CDATA[With businesses of all sizes increasingly looking at unified communications solutions to boost efficiency, Michael Bayer, president EMEA, Avaya, tells CommsMEA how operators also stand to gain.]]></description>
			<category>Technology | Interviews</category>
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			<title>Meeting the challenge</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=572517&amp;Itemid=1</link>
			<description><![CDATA[Michael Bayer, president EMEA at Avaya takes aim at the SMB market.]]></description>
			<category>Technology | Interviews</category>
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			<title>ADNOC-Dist gives IP telephony support contract to EMW</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=563803&amp;Itemid=1</link>
			<description><![CDATA[ADNOC-Dist awards three year maintenance and support contract for its Avaya PABX and IP telephony to EMW]]></description>
			<category>Technology | News</category>
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			<title>Complete comms overhaul for Saudi’s largest bank</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=563842&amp;Itemid=1</link>
			<description><![CDATA[Saudi Arabian financial institution Riyadh Bank has undergone a full-scale communications systems renovation with the assistance of IP networking vendor Avaya.]]></description>
			<category>Technology | News</category>
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			<title>Nortel channel task won’t be easy for Avaya, warn analysts</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=562743&amp;Itemid=1</link>
			<description><![CDATA[Major gains in terms of channel expansion would more than compensate for a “confused” product portfolio]]></description>
			<category>Technology | News</category>
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			<title>Najm chooses Avaya for contact centres</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=561398&amp;Itemid=1</link>
			<description><![CDATA[Najm Insurance Company has chosen Avaya to outfit its new contact centres]]></description>
			<category>Technology | News</category>
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			<title>Beit Al Khair Society opts for Avaya IP phones</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=560649&amp;Itemid=1</link>
			<description><![CDATA[Humanitarian services provider, the Beit Al Khair Society has signed an agreement with ProTeleCo to provide Avaya IP phones]]></description>
			<category>Technology | News</category>
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			<title>Cupola Teleservices upgrades Avaya call centre</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=560037&amp;Itemid=1</link>
			<description><![CDATA[EMW upgrades Cupola Teleservices' Avaya Call Centre to improve customer relations and performance]]></description>
			<category>Technology | News</category>
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			<title>Avaya takes IP telephony to the bank </title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=558370&amp;Itemid=1</link>
			<description><![CDATA[Dubai Islamic Bank says that it has almost halved its branch to branch communications costs after deploying Avaya solution]]></description>
			<category>Technology | News</category>
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			<title>Avaya chases after Nortel channel partners</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=557345&amp;Itemid=1</link>
			<description><![CDATA[Becomes the latest vendor to try and woo Nortel resellers by offering them fast-track access to its Business Partner programme]]></description>
			<category>Technology | News</category>
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			<title>The VOIP vortex</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=556229&amp;Itemid=1</link>
			<description><![CDATA[Voice over IP (VoIP) has been pushed as a solution to enterprise telephony for nearly a decade now, yet the fixed-line telephone market is still going strong. Nathan Statz reports on the intricate world of VoIP in the Middle East.]]></description>
			<category>Technology | Features</category>
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			<title>Saudi Airlines cuts call centre expense with Avaya</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=553351&amp;Itemid=1</link>
			<description><![CDATA[Saudi Airlines cuts operating expenses for four contact centres by 30% through Avaya upgrades]]></description>
			<category>Technology | News</category>
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			<title>Avaya to handle Africa from Middle East after restructuring</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=553013&amp;Itemid=1</link>
			<description><![CDATA[IP communications vendor Avaya has lumped the Southern African markets in with its Middle East operation]]></description>
			<category>Technology | News</category>
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			<title>Pan Emirates upgrades IPT and wireless networks</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=552893&amp;Itemid=1</link>
			<description><![CDATA[Pan Emirates furniture retailer upgrades Avaya IP telephony and rolls out Trapeze wi-fi networks]]></description>
			<category>Technology | News</category>
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			<title>Avaya beefs up corporate communications with Aura</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=551263&amp;Itemid=1</link>
			<description><![CDATA[Architecture is capable of connecting 250,000 business users in 25,000 locations around the world]]></description>
			<category>Technology | News</category>
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			<title>Avaya names channel boss in latest KSA shakeup </title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=550710&amp;Itemid=1</link>
			<description><![CDATA[Hussam Sidani will take on the challenge of developing and executing Avaya’s channel strategies in the Kingdom ]]></description>
			<category>Technology | News</category>
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			<title>The invisible office</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=547189&amp;Itemid=1</link>
			<description><![CDATA[  Roger El-Tawil explains why enterprises should start looking at making working hours more accommodating to employees operating in the new era of always-on connectivity.]]></description>
			<category>Technology | Comment</category>
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			<title>Holding on</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=546948&amp;Itemid=1</link>
			<description><![CDATA[In difficult economic times, and a highly-competitive environment, investing in customer service is vital for both customer retention and profitability. But research suggests that many banks in the region still have a long way to go.]]></description>
			<category>Banking &amp; Finance | Features</category>
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			<title>New pair of hands for Avaya Saudi</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=546175&amp;Itemid=1</link>
			<description><![CDATA[Promotes sales director of MENA contact centre business, Fadi Hani, to post of general manager for Saudi Arabia]]></description>
			<category>Technology | News</category>
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			<title>Avaya joins HP ProCurve ONE alliance program</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=545296&amp;Itemid=1</link>
			<description><![CDATA[Move will bring more flexible and economical communications solutions to customers]]></description>
			<category>Technology | News</category>
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			<title>Avaya: Every difficulty is also an opportunity</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=544321&amp;Itemid=1</link>
			<description><![CDATA[Nidal Abou-Ltaif, Avaya VP for the MENA and Turkey, remains encouraged by market potential.]]></description>
			<category>Technology | Interviews</category>
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			<title>Sourcing help</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=542606&amp;Itemid=1</link>
			<description><![CDATA[I have been vindicated in my trumpeting of managed services and outsourcing as a way for systems integrators to promote growth in the face of the global recession]]></description>
			<category>Technology | Comment</category>
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			<title>Avaya lays out path to partner profits</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=542573&amp;Itemid=1</link>
			<description><![CDATA[Expects to see an evolution of the call centre market over 2009 as enterprises look to maximise customer care]]></description>
			<category>Technology | News</category>
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			<title>Avaya connects Atlantis resort</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=540061&amp;Itemid=1</link>
			<description><![CDATA[Atlantis, The Palm resort rolls out Avaya network to provide superior customer service]]></description>
			<category>Technology | News</category>
			<guid>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=540061&amp;Itemid=1</guid>
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			<title>Westcon looks to round up Avaya resellers</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=539931&amp;Itemid=1</link>
			<description><![CDATA[Distributor looks to build reseller base for Avaya solutions in key markets across the Middle East and Pakistan]]></description>
			<category>Technology | News</category>
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			<title>Shining a light on Middle East telecoms</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=538175&amp;Itemid=1</link>
			<description><![CDATA[Upbeat company announcements at Gulfcomms point towards an optimistic outlook for the regional ICT sector.]]></description>
			<category>Technology | Features</category>
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			<title>New CEO for Avaya</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=536854&amp;Itemid=1</link>
			<description><![CDATA[Kevin Kennedy to take on CEO role with Avaya]]></description>
			<category>Technology | News</category>
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			<title>PDO overhauls communications systems</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=534837&amp;Itemid=1</link>
			<description><![CDATA[GITEX: Petroleum Development Oman awards contract to US firm Avaya.]]></description>
			<category>Energy | News</category>
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			<title>Avaya: Go mobile and enhance productivity</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=534619&amp;Itemid=1</link>
			<description><![CDATA[  Avaya to showcase contact centre and IP telephony solutions at GULCOMMS 2008]]></description>
			<category>Technology | News</category>
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			<title>Avaya showcases IP tech</title>
			<link>http://www.arabianbusiness.com/index.php?option=com_content&amp;view=article&amp;id=534430&amp;Itemid=1</link>
			<description><![CDATA[Avaya, a specialist in IP telephony, unified communications, and contact centre solutions is planning to showcase its latest offerings for flexible working and unified communication, contact centres.  ]]></description>
			<category>Technology | News</category>
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