Fly me to the boom: the rise of Emirates and Etihad

Glen

You missed nothing, the April fools are the customers who go back to Etihad after registering losses with them due to bad handling of baggage, without any response or compensation and then fly with Etihad again.

Etihad has zero customer after sales service, once they get the fare, forget about any claims with them.

johnnny

Etihad only made profit last year by getting the ownership of the aiport operator (Abu Dhabi's equivalent of dnata) transferred from Abu Dhabi airports to Etihad a few weeks before the end of 2011. With it was transferred the full year revenue (and significant profits) without this Etihad would never have been even close to making profit.

Peter John

That intro? This did not happen. Utter fabrication.

Shirley

OMG!!!! You have GOT to be kidding!!!!

I have grave doubts that the author has ever been to England let alone to a Manchester City game. Hysterical.

Did I miss something or is it April Fool's in the UAE?

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