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Lloyds TSB urges all customers to change PIN numbers
by This email address is being protected from spam bots, you need Javascript enabled to view it on Thursday, 11 September 2008
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Results 1 to 7 of 7
Posted on Sunday, 14 September 2008
Chip and PIN wouldn't have helped
Posted by Mark Flap at 08:40 UAE time
It seems from reports in the papers that this was a network intrusion, not ATMs being tampered with, since it seemed to affect every bank. Not much any of the banks could have done about that, the fault is with the payment processor (or whoever) that had such lousy security in place and got hacked.
Chip and PIN / biometrics etc, only stops fraud being committed in the country where it is installed. But you could still clone a UAE card and use it in any other country where they still use magnetic strip cards (the US, for one). Unless every country in the world is using it, it doesn't really help.
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Posted on Friday, 12 September 2008
ATM Fraud
Posted by RZ at 13:48 UAE time
We have bank accounts with EB NBD, HSBC for over 20 years and not one of us has received an sms from either of the banks to date. Alert? I don't think so!!!
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Posted on Thursday, 11 September 2008
Lloyds Cop Out!!
Posted by bankobserver at 21:49 UAE time
This is a digrace by Lloyds Bank to use the media 2 days afetr they were aware of the threat !
They have not been pro active at all at informing customers of the bank of the need to change the PIN numbers etc.
In fact when I spoke to the card call centre yesterday (Wednesday) afternoon, their advice was that all cards were to be blocked and that new ones will re-issued!! Definitely wires being crossed somewhere!
There is no information on the bank website and they have not in contact with me or any customers that i know of.... The only information that they were pprepared to tell me was that they were monitoring certain accounts according their activity and would sms the account holders if they saw any suspicious activity!
The expression locking a stable door after the horse has left comes to mind!
The attitude in laid back Al Wasel Road opposite Safa Park is definitely one of complacency ! look after your customers rather than pander to your London HO and shareholders! we deserve better here in Dubai!
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HSBC ATMs status
Posted by nasir at 17:16 UAE time
just went to the HSBC ATM at media city to change my pin, ironically there was a 5 people queue at each of the 2 ATMs and out of these 10 people 7 were HSBC employees wearing HSBC name collars.
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atm fraud
Posted by christine curtis at 15:25 UAE time
if i change my pin at an ATM machine who is to say the crooks' gadgets are not there when i do it??
sorry but where is the security in this???
how about the services we pay for each month dear bank??
maybe a security camera from your side would not go amiss????
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Check ATMs
Posted by Obelix at 14:24 UAE time
Considering that staff check the ATMs every day to replenish cash and collect deposits, why aren't they being trained to check the machines for suspicious cameras and card readers ?
Why should the onus of safety be on the end consumer only ? Should the banks not be held accountable for this ?
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Banks do have option to deter virtually all fraud crimes.
Posted by Roger Wilson at 13:52 UAE time
Fraud crimes will get worse until banks make signature and PIN systems reliable as proposed on website www.xwave.co.uk
Why would anyone get tempted to do identity fraud when they know that their signature personalised with their ID sticker will expose their identity? Current signature system does not even expose person's gender and so boosts identity fraud. Only this system will deter use of fake documents.
Why would anyone get tempted to use stolen or skimmed cards when they know that they will not be able to activate the transaction without new security code which will change to a new value after every transaction?
This system will also eliminate the need for us to protect our personal an card details since fraudsters will not be tempted to misuse these stolen details.
Organisations would make their customers personalise signatures by letting them use mobile phone size device which will capture image and activate printer to print their ID sticker virtually instantly.
Proposed system will deter virtually all fraud crimes including those Chip and PIN, data protection and even biometric ID cards will not deter.
This KEY and PIN system could be treated like international ID card since it will personalise signature and PIN to the right individual in any country in the world.
To protect the public and entire business industry from becoming victims of fraud government and banks should act now and exploit proposed system before it is too late to stop a fraud crunch which will be far worse than credit crunch.
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