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Grass Roots
Main Category: Market Research ServicesCity : Dubai
Country : United Arab Emirates
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| Results 1 - 11 of 11
Sort out your service
Thursday, 10 September 2009
Thursday, 10 September 2009
Four Hotel Spy mystery shopper exercises reveal a lack of efficient, quality service in hotels, says Louise Oakley.
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Retailers 'missing sales opportunities' in Gulf – survey
Saturday, 9 May 2009
Saturday, 9 May 2009
One in four customers unwilling to re-visit outlets based on service they received.
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Mystery shopper results revealed
Sunday, 9 November 2008
Sunday, 9 November 2008
The results are in for the fourth round of ATN's mystery shopper initiative with Grass Roots.
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Mystery shopper results revealed
Sunday, 7 September 2008
Sunday, 7 September 2008
Round two of this controversial ATN initiative staged in conjunction with Grass Roots finds out who's hot and who's not amongst Abu Dhabi's travel agent community.
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Thank you card
Thursday, 14 August 2008
Thursday, 14 August 2008
Grass Roots Middle East is supplying companies with branded, pre-paid incentive cards as a means to reward.
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The importance of incentives travel: What is your firm trying to achieve?
Monday, 28 July 2008
Monday, 28 July 2008
The primary purpose of incentive travel is to take the most valued employees out of the working environment and recognise and reward them for their efforts.
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Mystery shopping: A basis for change
Sunday, 13 July 2008
Sunday, 13 July 2008
As ATN launches its mystery shopping initiative, Grass Roots, explains why providing good customer service is essential.
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Agents under scrutiny
Sunday, 13 July 2008
Sunday, 13 July 2008
Agents beware! Mystery shoppers are on the loose and are coming to check out your agency soon.
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To rent or to ruin?
Sunday, 8 June 2008
Sunday, 8 June 2008
Retail businesses’ real estate tactics could reduce category management to a shambles.
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Grass Roots to grow mystery shopper team
Tuesday, 20 May 2008
Tuesday, 20 May 2008
Business performance improvement specialist to tackle service failures in the UAE's retail sector, its GM reveals.
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Mystery shoppers unleashed in UAE and KSA
Wednesday, 31 January 2007
Wednesday, 31 January 2007
Standards of customer service in supermarkets and other customer-focused businesses across the Middle East are set to be put under the spotlight after WPP marketing consultancy Grass Roots announced plans to set up the Middle East region’s largest network of mystery shoppers.
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