The Ritz-Carlton Hotel Company LLC

It's easy to believe that the Middle East's spa industry revolves around Dubai given the vast number of day spas and hotel spas operating in the emirate.

Simon Cooper, president of The Ritz-Carlton Hotel Company talks to Claire Ferris-Lay about his toughest challenge yet.

Companies in the leisure industry may be left with no choice but to make redundancies, but the real sign of leadership will be how they manage and empower their staff past the downturn.

Group president says project likely to open in 2012, 2nd Dubai hotel by end of 2009.

Bahrain is gearing up for several years of growth, with an influx of new hotels and infrastructure projects to stimulate its diverse tourist markets. Laura Warne investigates.

Help delegates strike that all-important work-life balance by combining meetings with massages.

Three Ritz-Carlton veterans with more than 40 years of experience between them talk to Hotelier Middle East about what they love about the luxury hotel chain and the challenges facing the company in 2009.

Hotelier Middle East spoke to some of the region's leading hotel professionals to find out how their properties performed in 2008 and what industry trends they predict for 2009.

The wealthy pare back on luxuries and charity as the global economic slowdown continues to bite.

MIME rounds up the region's hottest beachside boardroom alternatives

From the magnificent to the mercurial, LTN scours the globe to find the most unique and innovative luxury suites on offer.

For those eager to learn more about the strategy delivering Ritz-Carlton's success, there are now two options: read it or hear it.

New legislation has seen a number of timeshare developments get off the starting block this year. But what does this mean for existing hotel operators? Sarah Campbell looks at the upcoming resort projects and how this could impact hotel profits in new ‘timeshare friendly' destinations.

Ritz-Carlton Dubai general manager Peter Mainguy tells Hotelier Middle East about his dedication to Ritz-Carlton and how utilizing lawn space has revolutionised the property.

How resort operators can overcome nature's will and offer well-maintained beaches and gardens in order to maximise revenues from their outdoor spaces.

Laura Collacott speaks to Simon Cooper, President of Ritz-Carlton, to find out how the luxury hotel brand continues to evolve and remain relevant in the modern marketplace.

Hotels must constantly evolve to meet the changing luxury-demands of their guests, according to Ritz-Carlton senior vice president Bob Kharazmi.

Packing your team off to an idyllic island for an exclusive meeting or incentive is a great motivational tool, reports Dominic Ellis.

Booz Allen Hamilton offers four principles to deliver customer satisfaction year after year.

Not only is San Fransico the cultural capital of California, it is also a shopper's paradise with a buzzing nightlife. Ramia Farrage takes a trip across the Golden gate bridge to find out more.

Nothing brings to mind the style of Edwardian England quite as much as images conjured up by The Ritz.

Dubai hoteliers have rejected claims the luxury hotel market is close to saturation, as reported in the UAE media last month.

The Ritz-Carlton, Bahrain Hotel & Spa has bucked the generally downward occupancy trend for the summer months, advanced by a series of innovations across its food and beverage portfolio.

The rapid growth of the professional audio-visual (AV) industries in the Middle East is leading to a shortfall in properly trained staff, according to industry experts surveyed by S&S.

Kempinski president and CEO, Reto Wittwer, explains why managing a small portfolio of luxury hotels requires restraint, and how he plans to ensure his company remains one-of-a-kind.

The Ritz-Carlton Company is poised to open its first ever standalone restaurant.

Qatar's tourism authority has developed a clear strategy to corner several specialty markets.

This month, Hotelier Middle East talks to the region's executive housekeepers about the never-ending task of making sure their hotels stay spick and span and ready to welcome guests.

The Ritz-Carltons and Four Seasons of this world have been disregarded as luxury brands by industry heavyweights, leading LTN to ask, “What exactly defines a luxury hotel brand?”

Energy drinks are one of the region's fastest growing sectors and also one of the most competitive.

The hotel company is to expand its Dubai presence with a 330-room venture at DIFC.

The Mideast's energy beverage sector pumps in high margins and gathers momentum in the hospitality industry.

The Ritz-Carlton Hotel Company recently opened the 248-room Ritz-Carlton Tokyo, which is located in the city's tallest skyscraper.

Ritz-Carlton's Sharq Village & Spa has finally opened in the Qatari capital.

Whilst relaxing in the back of the complimentary limousine, enjoy the drive along the seafront passing the latest additions to the Bahrain skyline.

Director of training and organisational effectiveness at The Ritz-Carlton, Bahrain Hotel and Spa, Angela Wong, reveals how she made her ascent on the hospitality industry career ladder.

Dubai's Ritz-Carlton is voted one of the best hotels in the world for service by Conde Nast readers.

Talented staff members at The Ritz-Carlton Bahrain Hotel & Spa have embraced an HR initiative designed to make them aware of the hotel group's core principles.

What will be the key spa trends this year? Leisure Manager talks to spa experts from around the Middle East and gets their predictions for what will be the seven biggest trends in 2007

Hoteliers in Dubai have remained non-commital over a new loyalty concept soon to be introduced in the UAE

After earning the Hotelier’s Hotelier accolade at the 2006 Hotelier Middle East Awards in November, Jacob Ekere, loss prevention officer at The Ritz-Carlton, Doha, talks playing safe

...

...

This month, the region's sales and marketing directors talk to Hotelier Middle East about the challenges of balancing the two distinct, but interdependent sides of their roles, and discuss the ups and downs of working at the forefront of the Middle East's ultra-competitive hospitality industry

The region’s hotel engineers reveal how they keep up with the latest technology, avoid service disruption, maintain staff motivation and keep their gardens looking green

...

What will the future’s hotels look like? As hotel designers continue to think out of the box, this could well be the end of the cookie-cutter design model, writes hotel industry consultant, Guy Wilkinson.

A Hotelier Middle East survey reveals some obscure guest requests and how staff deal with them

The region's guest relations managers talk to Hotelier Middle East about training and staff development, swap unusual guest request stories and offer up their top tips for dealing with irate clients