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Wednesday, 10 February 2010 04:35 UAE time

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Abu Dhabi Airport bags two industry awards

Posted on
Wednesday, 14 March 2007


Industry Sector
Aviation

Country
United Arab Emirates

Client(s)
Abu Dhabi International Airport | ACI Real Estate


Press Release Content


Abu Dhabi International Airport (ADIA) has clinched two prestigious awards by the Airports Council International (ACI), an international body of 573 members operating over 1,643 airports in 178 countries.


ADIA has been proclaimed the best Airport in Africa and the Middle East. The award is based on annual results of overall satisfaction of international passengers.

ADIA has also been recognized as the best airport in Africa and the Middle East in terms of courtesy and customer service. The new "Regional Airport People Award" recognizes those airports that have cultivated a strong customer service culture among their staff and business partners and have been rated by passengers as having the most courteous and helpful airport, airline and security staff.

In this latter award category, Abu Dhabi came on top of the Africa-Middle East group, Brussels led the European group, Seoul Inch eon emerged as the best in Asia-Pacific, while Halifax topped the list of the Americas.

The two awards were bestowed on ADIA at a special ceremony held at JW Marriott, Dubai on the sidelines of ACI Airport and Trinity Forum 2007, a global conference on airport commercial revenues.

Gorges Mohoho, President of ACI Africa, conferred the award for best airport in the Middle East and Africa on H.E. Khalifa Al Mazrouei, Chairman and Managing Director, Abu Dhabi Airports Company (ADAC).

Commenting on the award, Al Mazrouei said: "It is indeed a welcome development. We are happy to know that our customers appreciate what we are offering them. This recognition will drive us to further enhance our services to improve our customer satisfaction".

Al Mazrouei paid tribute to ADAC staff for their hard work and dedication and said these awards will further tempt them to render better services. He also thanked ACI for its endeavors to serve the aviation industry.



Notes and contacts

About Abu Dhabi Airports Company

Abu Dhabi Airports Company, ADAC, is a public joint-stock company wholly owned by Abu Dhabi Government. It was incorporated by Emiri Decree number 5, of March 4th, 2006, to spearhead the development of the Emirate's aviation infrastructure.

ADAC has officially taken over the operation and management of Abu Dhabi and Al Ain international Airports, as of 28/09/2006. Under its mandate will be the re-development and expansion of Abu Dhabi International Airport, which includes the new midfield terminal designed to increase the overall capacity of the airport to 20 million passengers by 2010.

About ACI

ACI has 573 members operating over 1643 airports in 178 countries and territories. In 2005, ACI members handled 4.2 billion passengers, 81.8 million metric tonnes of freight, and 71.6 million aircraft movements.

ACI advances the interests of the world's airports and promotes professional excellence in airport management and operations.

To support the essential role of the airport industry for economies and societies worldwide, ACI seeks to maximize airports contributions to maintaining and developing a safe, secure, environmentally compatible, efficient and prospering air transport system.

As the key components of the air transport system are highly interdependent, one of the main objectives of ACI is to achieve a high degree of cooperation among all segments of the aviation industry and their stakeholders as well as with governments.

Contact Details


Name
Adil Ibrahim

Job Title
PR Senior Executive

Company
Abu Dhabi Airports Company (ADAC)

Telephone
971 2 5053482

Email




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