A Global Travel Retail Company is currently looking for an experience Travel retail Manager to be in charge of managing business at an area level, managing all hands-on operational aspects.
Support the DCOO within the Business Unit. This includes Operation Retail, Marketing Pricing, Category Management, Business Development, Sales and Support functions.
Responsibilities and Key activities
•Participate in determining the correct sales strategy for the Business Unit
•Participate in the determination of the investment and development plan
•Develop all necessary actions to ensure that objectives are met within set budget
•Define all commercial criteria to be applied in the shops (Lay out, Pricing, Promotions, Category selectiono ) in coordination with Marketing and Category Management
•Ensure that decisions and recommendations from BU management are applied in shops.
•Regularly visit point of sales
•Promote Dufry as a brand inside shops and ensure that a high standard of customer service is implemented
•Ensure that shops are run in accordance with legal rules, technical specifications as safety regulations
•Ensure that there is a positive and good work ethos in all shops. Identify and implement necessary trainings within the shops
•Ensure that all staff and material are present in accordance with the activities requirements
•Follow sales evolutions and analyse figures to prepare weekly and monthly activity reports
•Ensure a correct level of reporting from shops
•Guarantee the correct implementation of promotions
•Regularly control stocks situation and issue monthly shop count inventories
•Review staff performance and track FTE by department
•Guarantee a fluid organization in the delivery of shops by the DC
•Ensure the coordination with the airport authorities and other authorities.
•Attend and participate in:
• Weekly Operations Meeting
• Monthly Operations Meeting
• Promotions Meeting
• Assortment and Layout Meting
• Regional Management Committee
Requirements
•Bachelor's degree in Business
•5 - 7 years ofretail experience, to include 3 years in a management or supervisory capacity
•Preferably knowledge of theluxury branded consumer goods industry
•Fluent in English
•Mandarin and Cantonese will be preferred
•Preferably previous experience in working in China
Hospitality & Retail
Operations
Middle East
United Arab Emirates
Dubai
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