More costly to operate e-commerce site than store in mall, say Chalhoub

Chief executive notes that the biggest cost in digital business is the “acquisition of your customer”

some bloke

"If you are in a mall? the traffic is coming to you". This to me is everything wrong with the attitude of retailers in the UAE.

The "if you build it they will come" thinking will quickly become irrelevant - if it hasn't already done so.

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