Muslim family furious after gifted hamper of wine

British family was sent haul by lender HSBC as intended goodwill gesture - report
By Daniel Shane
Sat 31 Aug 2013 11:12 AM

A British Muslim family was left furious after they were gifted a hamper of wine and alcohol-infused jam by their bank, it has been reported.

According to the London-based Wimbledon Guardian, Waqar Basit received the haul from lender HSBC as a goodwill gesture after the self-styled ‘world’s local bank’ mistakenly made charges to his account.

The wine was sent by HSBC during the Islamic holy month of Ramadan, which the Basits said was doubly offensive.

"My wife took the package and opened it up in front of my father and my mother and when she opened it was a basket with a red and white wine and some other boxes of jam and things,” Basit told the newspaper. "My father just looked at my wife and just thought what had she ordered?”

Basit said that the bank should have called them beforehand to check that the gifts were appropriate. Muslims abstain from alcohol as part of their religious practice.

"HSBC sent Mr Basit a hamper as a goodwill gesture, although the hamper was predominantly filled with biscuits, cakes and jams, we should have sent an alternative gift as it also contained some wine,” the bank responded in a statement. "This was clearly inappropriate and we have apologised to Mr Basit for the offence caused."

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