Paul Kenny interview: Cobone

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Paul Kenny is a busy man. His group buying website Cobone is racking up $600,000 worth of transactions per month in the electronics vertical alone, with more than 700 promotions on offer. You want a cheap deal? You want it quick and easy? Cobone is just one of 20 players in an increasingly crowded market, but right now, appears to be leading the way.

“I want Cobone to become the largest e-commerce site in the MENA region, and we are very close to doing that. I see Cobone as a one destination to buy anything at a better price than what it is in the market,” says the 28-year-old founder of the company.

The evidence suggests he may just do that, and one day provide a massive windfall for his backers, the Jordanian-based Jabber Internet Group. The company was only launched in July 2010, and within a year had more than 300 businesses on a waiting list to join Cobone, with 750,000 subscribers and 350,000 Facebook fans.

Earlier this year it managed its biggest-ever single deal, when $234,500 was spent in one day for a yacht cruise package. When Cobone ran a deal with Madinat Jumeirah for its Al Qasr brunch, it sold 1,765 coupons in twelve hours generating $100,000. According to Kenny, it was the most amount of money that the Jumeirah Group has ever made on food and beverages in such a short timeframe.

How long the fun will last is another matter. Kenny knows only too well that his group-buying site is placed in a region saturated with similar businesses, his company has wisely started fishing for alternatives.

“We are going to move the company to become a discounted e-commerce site,” says Kenny, adding: “so, you are not going to recognise us primarily as competition to other group-buying sites like Groupon and LivingSocial. Cobone will be its own entity.

“The difference is, unlike daily-deals, the products are permanently there. Instead of having the customers go on the site and look for available deals, they will be able to search for, let’s say, an iPad, and it will be listed there,” he says.

Cobone has recently launched its electronic storefront, for instance, where customers can enjoy best prices on listed Apple products, Samsung items, BlackBerrys, and even electronics accessories.

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Posted by: Poor service

I purchased a baby seat from cobone and was promised a delivery within 5-7 working days. It has been over a month since I purchased the item and the customer service (Ruby and Idrisss to name a few) are always giving false promises of delivery with 3 days. If they cannot deliver,they should just say it and not commit !!

Posted by: Lajpat Ray

if you have bought voucher from cobone, and you are getting any problem and trying to contact cobone, surely you will not get any response, keep emailing to them, they never reply, there work limited to sale vouchers, after that what happened with customer they never bothered.

Posted by: Anilkumar

finally i was able to contact them over telephone and assured me that i will get the delivery with in 7 days. Let us see
Anilkumar

Posted by: Anilkumar

i have purchased one GPS navigator online from cobone. And i received the voucher for it too by email. But when i tried to contact cobone over telephone no one answered. I contacted the company who is dealing with that particular item, but they informed me that they dont deal with cobone. I wish cobone contact me.
I dont know how cobone really works with out a real contact telephone number.

Anilkumar

Posted by: Priya

I have ordered fat burner massager on 15th Dec. delivery is within 3-4 days. its more than 10 days now. when i call the merchant . no one answers the phone. when i call Cobone customer care.no one answers the phone.i have done the payment through Credit card.and they did not even ask my address, so to make sure i give my address correct i called up Cobone, the delivery merchants. but none of the phones are answerable. every time i mail i get automated reply saying someone will attend me. but no one ever did till today.
i want my money back....
i will never ever buy anything from this site and will not even recommend to anyone

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