ArabianBusiness.com - Middle East Business News
Monday, 23 November 2009 13:15 UAE time

YOUR DIRECTORY /

Batelco customer announcement; SPAM SMS alert

Posted on
Tuesday, 20 May 2008


Industry Sector
Communications

Country
Bahrain

Client(s)
Bahrain Telecommunications Company


Press Release Content


Batelco would like to inform customers that SMS messages about ‘Batelco Wireless 50th Anniversary Celebrations' are not true.


"It has come to our attention that some customers have received a message informing them that they would receive BD5 free talk time if they forward the message to 10 other Batelco customers," said Batelco Group Board Secretary and Company Spokesman Ahmed Al Janahi.

This unfortunately is a SPAM text. The content of the message is as follows: "Today is BATELCO Wireless 50th Anniversary Celebration Ceremony. Transfer this SMS to 10 Batelco Customers & get BD 5 Talk time free."

"Batelco's network team has now blocked this message but we wanted to notify customers who have received it that it is SPAM." If any customer continues to receive further messages or wishes to report issues of unwanted SMS messages, please send an email to bulksms@batelco.com.bh with:

• Your name

• Your phone number

• Date and time of receiving the SMS

• Message source (sender)

• Message text

"We appreciate customers' tolerance and understanding and would like to assure them that Batelco is working on ensuring that their rights and privacy as a consumer are protected," added Mr. Al Janahi.

Spam emails and text messages are a growing problem around the world. If customers are unsure whether any message they receive is true or false, they may phone 196.



Notes and contacts

About Batelco

Bahrain Telecommunications Company (Batelco) is the leading integrated communications' provider in the Kingdom of Bahrain and a significant force among the regions key telecommunications players.

Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East, and remains committed to delivering cutting-edge telecommunications to its customers in Bahrain and the MENA region.

The Company's management and staff are driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services. Batelco offers complete, end-to-end telecommunications solutions for its residential, business and government customers.

The comprehensive solutions portfolio covers mobile services, international roaming, Broadband Internet, satellite services, WiFi, and MPLS IP-VPN based network services utilising our Next Generation all IP Network providing Datacoms services over fixed and wireless platforms in addition to managed services including systems integration and management.

Batelco has invested US$1.4 billion in Bahrain's telecom infrastructure since 1981, including significant investment in NGN (Next Generation Networks) infrastructure which has reinforced the Kingdom's position as a leading communications hub.

The Company's shares are listed on the Bahrain Stock Exchange with a total capitalization of approx US$ 3.2 billion as of April 2008. With an ongoing strategy to grow overseas, the Batelco Group incorporates joint venture operations in Jordan, Kuwait, Yemen, Saudi Arabia and Egypt.

Contact Details


Name
Ahmed Al Janahi

Job Title
Batelco Group Board Secretary & Company Spokesman

Company
Bahrain Telecommunications Company

Telephone
973 17 884411

Email




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