Property experts call for clarity on disputes

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Rows over service fees have surged in the wake of Dubai's property crash

Rows over service fees have surged in the wake of Dubai's property crash

Property experts in Dubai are calling for more clarity in legal proceedings and quicker resolutions for real estate disputes, as a flurry of investors seek refunds and compensation from developers.

A lack of transparency and a slow rate of dispute resolution are among the biggest gripes of buyers, some of whom are reaching out for legal and technical support after experiencing delays or cancellations to the construction of their units.

“From an investor perspective, the current pace of dispute resolution really needs to be far quicker,” said Matt Green, head of research at property broker CBRE. “There remain a significant number of ongoing cases and whilst this wrangling continues it will cast a negative shadow on the market.

“The lack of clarity and transparency in the legal process is also acting as an inhibiter to future investment.”

Some investors have been critical of the role played by RERA in helping to resolve disputes, he said, in a market which has “historically been quite favourable to developers”.

Though lessons have been learnt from the downturn, investor protection needs to improve further as many buyers still complain of too much safeguarding of major developers, he added.

“Implementation of laws relating to Escrow accounts, Strata ownership and the regulation of real estate agents show that the market is moving towards maturity, but the actual implementation and enforcement of some regulations could still do with improvement.”

Scores of investors were burnt by the Dubai real estate crash which saw property prices plummet more than 60 percent and at least half of all projects cancelled or put on hold in the emirate as banks called in real estate loans.

Many buyers fled the market as the funding dried up, whilst others chose to wait in Dubai for their unfinished apartments and offices to be handed over.

Interviews with some of the less fortunate individuals show that many are still waiting for construction to begin on their projects, or at least get past basement level. This is despite payments of up to 50 percent being made, as well as promises from developers to complete the projects years earlier.

For those who choose to go to court, lawyers say the process is often long-winded and costly.

“There is a delay in dealing with property cases in the court, I have experienced these delays,” said Mohammed Kawasmi, head property for the northern emirates at law firm Al Tamimi and Co.

“We hope it will change, but up until now each hearing tends to last between 40 and 50 days.”

Real estate solicitor Brent Baldwin said the market might also benefit from a fast track resolution option, allowing investors and developers to resolve their issues more quickly.

“What I think would be useful here is a fast track resolution process maybe for cases that are under a certain amount, it would be good if there was a quick and easy process to get some sort of result,” he told Arabian Business.

“It’s not necessarily going to get you the result you want, but if there was an alternative to going through the long haul process, that would be very helpful.”

Dubai has already seen some cases of RERA or the courts acting in favour of investors this year, which experts also believe to be critical in a bid to boost speculators’ view of the market.

Earlier this month, investors in Dubai’s stalled Palm Springs project reached a deal with luxury developer Damac for a full, upfront refund on payments made for their uncompleted properties, after waiting eight years for construction to begin.

Homeowners at Nakheel’s Shoreline apartments, who have been locked in a dispute with the Palm Jumeirah developer over its plans to privatise the beach, pool and gym facilities, also won a reprieve against the company at the beginning of the year after RERA’s CEO said it had no right to deny access to communal facilities.

 

 

 

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Posted by: Red Snappa

Quite a while ago there was considerable fanfare surrounding the establishment of a specific property court prompted by RERA and the Land Department. That institution was to hear nothing but property related cases with a view to resolving and ruling on disputes at a faster rate.

Does it still exist, did it indeed ever get fully up an running?

Posted by: Won Dering

Depressing, how any investors will ever trust RE in Dubai with all these inresolved cases by RERA?

Posted by: Jamal Mansoor

So far I never had a chance to see RERA resolve any dispute, for past couple of years I have been going to RERA asking for help on different types of cases, they hardly reply to your call or get back to you. I some cases they have given me an email number to send my complain, for fast 2 years, no reply. They have two guys to look into the problems, and email given is registration@dubailand.gov.ae, both of no use, just smiling and giving empty promises once you visit their office. their main Helpdesk, once you call them, they try to connect to the same individuals, they say sorry Sir, their extension is been diverted and they are not picking up, so what is the solution, you need to visit our office. As if we have no life and have nothing else to do that to weekly visit their office and hearing the same old promise without any action. They are all wasting people's time.

Posted by: Bastaki

In my case Developer is refusing to give me my Title Deed, claiming additonal 15% of the original unit price, that they realized that the total space of the unit is showing more in RERA and I originaly purchased. I have purchased that unit from the market for almost 30% above the original price, now the unit price has troped by 40%, now you be the judge. I visited RERA, they are just as confused as me and not dont know whether to hand over mr the Title Deed or not. It is nor 3 years and I could not rent the unit due to not having Title. If someone had similar case, please let me know. My email is:

Posted by: Red Snappa

I imagine if we laid the printed version of all the complaints about Dubai developers having taken a client's money but failed to honour the contract by not building, end-to-end, it could qualify as one of the world's longest paper chains.

RERA is a government organisation, therefore government ultimately dictates its policies and the courts its ultimate interpretation of the legislation.

Therefore, as court seems to be the only way to get your money back, it would be interesting to see if any legal firms have the confidence to offer a 'no win no fee' service based on an expectancy of court settlement .

Buying a completed property rather than off-plan should be far less fraught. However, you then get into a major conflict about the excessive cost of service charges, district cooling, owners associations arriving at a crawl and the fact that you and the family, may or may not get locked out of your facilities or even your home.

Thus there is but one sane conclusion to be drawn!

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