UAE transport leaves passengers standing

by Lynne Roberts

UAE residents say public transport in the country is inadequate, with only one in three using available services, a new survey has revealed.

Research commissioned by UAE daily Gulf News found that 72% of those surveyed found public transport lacking, with 85% saying they had been refused taxi journeys because of their choice of destination.
Just 30% of the 974 respondents said they used public transport, with a higher percentage of Asians using buses and taxis than Arabs or Westerners.

The study, conducted for Gulf News by YouGov-Siraj, found 73% of respondents travel to work by car. It noted a 10% decrease in public transport use over the past 16 months.

Taxis are the first choice of transport for higher earners ($6,666 per month and above), with 100% saying they relied on them, although a third of respondents in this group also used buses.

One third of respondents said bus routes were inadequate with seven in 10 saying they had complained in the past about poor services.

Taxis fared least well among Westerners, 56% of who said service was poor due to driver behaviour, cost and availability.

The research showed Asians were more likely to be refused a taxi ride than any other nationality, with the majority reporting daily occurrences, and 23% reporting it happening once a week.

Over half of respondents said they were optimistic about the introduction of water taxis, however, with 86% positively anticipating the metro. 50% said they would choose the metro over other forms of transport given a level playing field.



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