Passengers holding economy class tickets can place a bid to upgrade to Crown Class.
Royal Jordanian will allow passengers holding economy class tickets to place a bid to upgrade to Crown Class, with the winning passengers notified between 24 and 72 hours prior to departure.
The new feature is based on an electronic bidding system used by several international carriers and developed by Plusgrade, the airline said through a statement.
After the passenger purchases an economy class ticket, they receive an invitation to bid for the chance to upgrade on the email address provided upon booking. If the passenger purchases the ticket through any other channel, they can go to “Manage My Booking” through the RJ website, and add their contact details and place their bid.
The bidding passengers submit an offer based on the amount they are willing to spend to upgrade (within a minimum and maximum offer value). If the passenger’s bid is successful, they will receive a notification between 24 and 72 hours prior to departure. If it is not awarded, travelers retain their original reservation.
Crown Class is Royal Jordanian’s signature business class cabin.