Sandance offers 50% discount on May tickets after NYE fiasco

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Revellers wait for the Sandance bus on New Year's Eve.

Revellers wait for the Sandance bus on New Year's Eve.

Sandance festival organisers are offering a 50 percent discount on tickets for its next event next month to revellers who were caught up in the traffic fiasco caused by its New Year's Eve show in Dubai.

Sandance is returning to Atlantis Beach on May 9 with big names including Pet Shop Boys and Fatboy Slim - the first event since it was forced to offer refunds to hundreds of people who were unable to attend the NYE show due to traffic congestion on the Palm Jumeirah.

Hip-hop group Arrested Development, indie band Scouting for Girls, South African dance act Goldfish, local duo Hollaphonic and Saudi DJ Omar Basaad will also perform at next month's festival which is slated to begin at 3pm and go on until 3am

The last Sandance which features acts such as Emeli Sande, Pete Tong, Paul Oakenfold and Axwell was embroiled in controversy after thousands of revellers spent hours on board packed buses attempting to travel to the venue.

On Tuesday, a message on the official Sandance Facebook page read: "Sandance is back on Friday 9th May with something for everyone. Sandance NYE ticket holders whose refunds were verified will receive an email on Thursday from our ticket partners detailing how they can redeem their 50 percent discount. See you on the sand."

In January, organisers announced a full refund to all ticketholders after failing to ensure everyone could access their event on New Year’s Eve.

Comments on social media websites revealed some ticketholders believed they were treated like “animals”  while waiting in huge queues to board a bus. About 75 buses and a dedicated bus lane on the Palm had been promised to ensure everyone got to the event within 8-10 minutes but some claimed they were on a bus for seven hours.

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Posted by: fred

I had bought 4 tickets. Only 2 were refunded and am still waiting for the other 2 tickets to be refunded after 4 months and email reminders etc...! Very impressed!! Have they sorted out the transportation for the next one?...Your guess is as good as mine!

Posted by: ahmed

come on sandance organizers, pls clarify if....
1.the 50% discount is for those who had to go through the NYE fiasco and hold valid tickets bought for the NYE event or
2. is the 50% lesser price being offered to all who want the May schedules tickets???
if its the latter.....it seems like the weather is a big factor for the lower prices!!

Posted by: Carlos

Didn't even make it on the bus, my claim for refund was rejected even though i registered on the first day of them opening the refund site, every email after that was ignored, they implied that i was lying and didn't get a ticket, which in fact i still have the original ticket with me until today. They gave some people refunds, then brushed off the rest. Ignoring the problem won't make it go away, Sandance...

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