UAE’s Etihad opens Dubai ‘Travel Mall’

Abu Dhabi’s Etihad Airways has opened a new one-stop travel retail and check-in facility in Dubai.

The outlet, known as the Etihad Travel Mall, will replace prior facilities at Chelsea Tower on Sheikh Zayed Road, and will allow guests to purchase tickets, drop off baggage and board a coach directly to Abu Dhabi International Airport.

The new centre is part of Etihad’s strategy to entice passengers from Dubai and includes a number of other amenities, including a jones the grocer cafe and Hertz car rental service.

“We will continue to look at ways in which we can offer a more seamless, enjoyable experience for our guests and ultimately transform the expectations of air travellers,” commented Etihad CEO James Hogan.

“This new facility is a demonstration of our commitment to our guests within our home market, offering a more comprehensive service with a complete one-stop location for all of their travel needs,” he added.

Etihad, which began operations in 2003, is the UAE’s second largest airline. The carrier served 10.3m passengers in 2012 and operates a network of more than 88 destinations worldwide.

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Posted by: Hisham

Should anyone from Etihad Airways read this, I just want to point out something that was extremely poorly executed (just as many of the branding and advertising on SZR. Coming from Dubai Mall towards Abu Dhabi on SZR, the first Etihad logo you see on the roof is barely visible during the daytime. That's the logo on the corner of the building. It's gold colour blends in with the sandy sky and someone seems to have forgotten that with speeds exceeding 100 km/h, Etihad only has about 1 second to catch the passer-by's attention. Should the logo be there for any sort of purpose, you might want to look at it...

Posted by: narendra

Yes new location is not at Chelsea Tower it is at indigo building opposite Noor Islamic Bank Metro station.

Posted by: ahmed

yes location is before the 3rd interchange exit on sheikh zayed road opposite Al quoz metro station on way to abu dhabi.

Posted by: Mac

Misleading news and correction required. Location is at Safa, Sheikh Zayed Road, Dubai and not Chelsea Tower.

Posted by: Anonymous

Mac is correct...Chelsea Tower is the old Etihad location. This is a rookie mistake for a news story. Is anyone looking the story over before going to print?

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