Why Careem is the right app for Dubai

“We’re not the Uber of the Middle East", says company spokesman

MT3

Well they are very American in one respect and that is the inane waffling about rainbows and superheroes. Please, you took an establish concept and executed it well. I'm a big fan of Careem - in my experience rapid service, clean cars, courteous and knowledgeable drivers and the chance to provide instant feedback. A huge improvement over booking a taxi and hoping it turns up sometime in the next hour, taking pot luck on the state of the car's interior, the driver's mood and his driving skills. It's more expensive because it's a superior service. Treat the drivers well - a lesson Uber are currently learning - and this will continue to be a success.

Bob

has anyone ever, ever, had the estimated charge pre-ride be anything less than double the real end price?

HLM

I've used their service in multiple countries - and while it does happen, I've seen the actual fare to be less than the estimate as well. Mostly the estimate has been off by AED +/- 10 AED.

What is probably more alarming is how they sometimes round up the final amount even when you're paying via a credit card. While not significant for individuals, but I'm sure they get a decent amount across their huge network with this approach.

One Guy

Completely agree hence I have stopped using the service, also have had several instances of the driver refusing to accept the promo code. Sorry guys better luck next time...

Ali

That's all well and good, but neither of the two founders in the UAE are Arabs (there's a third founder, in Saudi). Come up with a good narrative by all accounts, but make it fit the facts.

HLM

I keep reading about denials from Careem being an Uber-clone - which are quite silly in my opinion. The fact is that the founders of Careem took the idea (inspiration?) from Uber and did an excellent job of executing it in this region - way better than Uber! Where's the shame in that? Own up, and move forward!

One Guy

Any further comment on the unscrupulous 3AED RTA surcharge?

Brucy bonus

i am more concerned about the unscrupulous AED 20 charge for choosing the "ride later" booking option. total robbery.

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