World's largest Cheesecake Factory opens in Dubai

Charry Sunday, 27 January 2013 3:07 PM - UAE

Me and my husband decided to have lunch at Cheesecake Factory Dubai Mall, UAE 26 Jan 2013, to be honest I really love the food thats why waiting for 30 mins to 1 hour in the reception waiting for our table to be ready is not a big deal for us.

It's just sad that it turned out to be a very bad experience. The waiter took our order incorrectly and delivered us the wrong food. Then we decided to cancell the order because the food that they deliver is not what we wanted.

The manager came to check what is the problem. Instead of helping us fix it, she told us " So you want me to throw the pizza because we don't have the big pizza that you ordered?" She's so rude and arrogant which makes her unsuitable for the position she had.

After being mistreated by your manager, I and my family will never dine in your restaurant again no matter how good your food is. Your customer service is a dissaster and I will definitely share this bad experience with all my friends.

wiley Monday, 7 January 2013 10:13 AM - US

Not your 100 mile diet, surely

Monkey Tennis Sunday, 6 January 2013 3:37 PM - UAE

Is it really a juvenile obssession to always strive for bigger and better things - surely this is part of how civilisation progresses itself? In this case it is a very, very trivial example and no-one would argue that having the World's largest Cheesecake Factory is anything to particularly celebrate and it is in fact little more than a marketing exercise. However, if no-one had ever strived to build the world's tallest building, for example, how quickly would contruction techniques evolve? New scientific discoveries are very often prompted by competition (or war) so a wish to surpass the acheivement of others is far from facile but to be applauded.

Hisham Sunday, 6 January 2013 11:41 AM - UAE

Simply because the UAE does not already face enough health related issues in the near future, and we surely need more greasy American stuff in our diets...

Anonymous Sunday, 6 January 2013 3:38 PM - UAE

"..more greasy American stuff.." Never been to the Cheesecake Factory have you Hisham? The food is good, the portions are large, thanks to Al Shaya the prices are 30 to 50% higher than the States but so are many other international brands. Overall, if you going out to eat and want a good meal Cheesecake Factory does a good job, even in Dubai.

Red Snappa Saturday, 5 January 2013 3:47 PM - Ireland

What is this juvenile obssession with superlatives in this region 'largest, tallest, most expensive' etc, etc, etc?

super-not Tuesday, 8 January 2013 9:29 AM - uae

@doug
I thought excessive superlatives started here!

Doug Monday, 7 January 2013 3:00 PM - UAE

I suppose really it depends what you're looking for. In the West, they go on about things like the biggest economy, the fastest broadband, the longest life expectancy, the safest roads, the most environmentally friendly Olympics, the fairest legal system etc. Here, apparently everyone's happy with a big cake shop.

There's nothing juvenile about wanting the biggest and best thing - unless that biggest or best thing is something that's largely meaningless. The Burj Khalifa is a triumph. The Palm Jumeirah is a triumph. These things should be celebrated. A big mall or a big fast food 'restaurant' is just a bit cheap and tacky. Dubai can (and does) do better.

Nirsly Sunday, 6 January 2013 12:27 PM - Uae

@RedSnappa

It's the same juvenile obsession we got from The West, being told repeatedly, The West has the biggest, tallest, richest, best of everything.

The tables have turned. Get over it.

I wonder Sunday, 6 January 2013 11:43 AM - free world

M. Snappa you hit right in the middle.
I've been wondering the same for quite some time.
Just to clarify in Arabic language such superlative derivatives come under the root verb "afal ????" the English equivalent in using est at the end of the word.
It seems they are trying to hit each and every possible word under that root !

OldGuy Sunday, 6 January 2013 11:42 AM - Dubai

The Midlle East has a high context driven culture.
I recommend you google the meaning and you will understand.

Telcoguy Sunday, 6 January 2013 11:39 AM - UAE

Unfortunately this one will also bring the world largest waistlines and a record in diabetes. Oh well, so much for consumers' freedom of choice

Tarik Saturday, 5 January 2013 1:01 PM - KSA

It will be interesting to see how this will work with the current franchise agreement in Saudi where already many Cheesecake Factory outlets are working for the last 15 years in Jeddah , Riyadh and khobar

Jalal Monday, 7 January 2013 2:22 PM - UAE

Tarik,

It seems you haven't been to the Cheesecake Factory in Dubai or the US. The "Cheesecake Factory" in KSA is just a small shop that sells the cheesecake by slice or whole cake, no food etc. If you go the US or the ones in Dubai now you will see a full menu with more food items than types of cheesecake, which is amazing in itself as they have a lot of kinds of cheesecake! The food is actually somewhat healthy compared to other places like TGIF, but the portion sizes are insane.... luckily they have "half portions" of almost everything. So the real question is when does KSA get the real deal Cheesecake Factory, because they have had the shops selling just cake since the 90's!