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Wed 1 Apr 2015 03:43 PM

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$1.2bn Dubai Int'l revamp to deliver improved services

Operator Dubai Airports says Concourse D project will be completed by mid-year; to be followed by rigorous testing

$1.2bn Dubai Int'l revamp to deliver improved services

Dubai Airports on Wednesday said that its $1.2 billion investment in new and upgraded facilities will deliver a significantly enhanced customer experience at the emirate's international airport when construction and testing is completed.

Concourse D, when it opens later this year, will become the new $517 million home to nearly 100 airlines that currently occupy Concourse C.

It will feature 21 contact stands, of which four will be able to accommodate Airbus A380 or Boeing 747 aircraft, and 11 remote stands.

Dubai Airports said in a statement that construction is on track for completion mid-year, paving the way for the full launch of a rigorous testing programme.

Designed around a central atrium, Dubai Airports said the emphasis in Concourse D is to create a more efficient and intuitive customer experience with short walks to connect passengers with their aircraft.

The facility will also feature open gates, which will allow travelers to board directly from the waiting area, giving them more freedom and time to enjoy the full complement of food and beverage outlets.

A total of $490 million is also being invested in a major phased refurbishment and modernisation of Terminal 1 and operational areas surrounding it and Concourse D, Dubai Airports added.

Upgrades include the improvement to the drop-off and pick-up points in front of the terminal, refurbishment of landside arrivals – including new food & beverage and retail outlets – and the modernisation of the existing check-in and departure hall.

A new train station is also being built from where passengers will be transported to Concourse D. The work also includes a reconfigured immigration area and a new airside arrivals route from the new train station.

On the northern side of the airport, a further $163 million has been invested to upgrade Terminal 2 which includes a more spacious check-in area with 48 counters, a newly expanded transfer area and 40 additional immigration counters.

“With traffic growth continuing at a rapid pace, we are investing heavily to ensure that the 110 plus international passenger airlines that fly to and from Dubai – and their customers who use our airport facilities –  experience a significantly enhanced product, reflective of the high service standards Dubai has set,” said Paul Griffiths, CEO of Dubai Airports.

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