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Wed 20 Feb 2008 04:00 AM

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‘Paper out; PCs in’ for HP’s digital drive

Leading IT firm Hewlett-Packard (HP) has promised "increased patient and customer satisfaction" with the unveiling of its latest online solutions for the region's healthcare sector.

Leading IT firm Hewlett-Packard (HP) has promised "increased patient and customer satisfaction" with the unveiling of its latest online solutions for the region's healthcare sector.

Speaking at the Riyadh Military Hospital IT Technology Week (RMH), held last month in Saudi Arabia, marketing manager Ammar Al Dhobaie said the firm's newly-launched Digital Hospital Infrastructure is set to enhance the delivery of healthcare services.

Digital Hospital unites people, processes and technologies into a coherent whole. [Its] framework of products and services will allow healthcare providers to develop their IT structure, thus increasing patient and customer satisfaction," he said.

Among the solutions in the portfolio are wireless devices to keep doctors and nurses in touch with patient status.

Staff are able to receive alerts, such as cardiac status from patient-monitoring devices directly to their PDA. Staff can also update electronic health records directly, using digital forms. This solution mimics traditional note taking, as data is collected via a digital pen and paper on to tablet PCs.

The integrated system also targets patients, via a room-based portal. Using a touchscreen display, the portal gives patients access to information and services, such as telephony, internet access and entertainment, to encourage a customer-orientated hospital stay.

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