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Wed 3 Jun 2020 03:22 PM

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Al-Futtaim ACE launches region's first digital drive-thru shopping experience in Dubai

Customers can shop online and drive to pick up their order from Dubai Festival City from the next day onwards

Al-Futtaim ACE launches region's first digital drive-thru shopping experience in Dubai

Customers need to book a collection time slot to pick up their order between 8am to 9pm any day of the week.

Al-Futtaim ACE has opened the region’s first digital drive-thru shopping experience at Dubai Festival City.

Customers can shop online from a list of over 15,000 products and drive to pick them up from the next day onwards.

Regis Schultz, president of retail, Al-Futtaim, said: “We are constantly finding ways to provide them with safe and convenient ways to shop with us. The service will empower our customers to have the choice to shop online and safely pick up their orders not just during the present circumstances but in the future too.”

The drive-thru parking, which is RTA-approved, includes six car bays, with a dedicated space for people of determination. Customers need to book a collection time slot to pick up their order between 8am to 9pm any day of the week.

Médéric Payne, managing director, Multi-Brands, added: “The latest digital alternate shopping solution is the region’s first purpose-built drive-thru experience and the first drive-thru service for ACE internationally. This is yet another example of our commitment to adapt to and meet our customer’s expectations during these challenging times.”

Timings for the drive-thru service, which is free of charge, are subject to change with Covid-19 restrictions.

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