83% of Dubai residents complained of maintenance issues in H1

Air conditioning units were the biggest source of problems for tenants during first half of 2015, according to survey
83% of Dubai residents complained of maintenance issues in H1
Dubai real estate, Dubai Marina, Dubai property
By Staff writer
Sat 22 Aug 2015 12:12 PM

More than 80 percent of Dubai residents faced at least one maintenance problem with their property in the first half of 2015, according to a new survey.

MoveSouq.com, the online portal that connects residents to home service providers, said nearly 50 percent of respondents suffered problems with air conditioning units, making them then biggest single maintenance issue in the emirate.

The survey was run in partnership with Imdaad, a provider of integrated facilities and waste management solutions in the GCC, in an effort to understand the quality of Dubai's homes.

The survey, conducted with 150 Dubai residents, found that 83 percent of the respondents faced at least one maintenance issue in their home during H1.

Other frequent maintenance issues exposed by the survey were related to sewage, electrical problems, thin walls and defective water heaters, each with 20 percent of the survey respondents claiming to have faced these issues in the last six months.

Bursting water pipes also appear to be a major complication, especially in villas, with 24 percent of villa residents claiming to have faced this issue.

The survey results showed that on average, each Dubai resident faced two maintenance problems during the past six months, but less than 60 percent reached out to professional maintenance companies for help.

The remaining 40 percent said they either fixed the problem themselves or did not fix it at all. The survey also showed that 40 percent of Dubai tenants have to fully cover any expenses for maintenance services in their homes, whereas almost 50 percent said their landlords fully cover the costs, and 10 percent share the costs equally.

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