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Wed 16 Jun 2010 09:46 PM

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ADCB signs deal for RBS retail banking arm in UAE

Abu Dhabi Commercial Bank move awaits approval from central bank chiefs.

Abu Dhabi Commercial Bank (ADCB) on Wednesday announced that it has signed an agreement to acquire the retail banking business of The Royal Bank of Scotland (RBS) in the UAE.

The $100m acquisition is subject to UAE Central Bank approval, the bank said in a statement.

This would be the first acquisition of an international bank's retail banking franchise in the UAE by a local bank if approval is given.

ADCB officials said the acquisition would provide "tremendous opportunities", doubling ADCB's credit card business and significantly improving its market share to become one of the top three credit card players in the country.

As at March 31 2010, ADCB had 49 branches, 175 ATMs and over 340,000 retail customers.

The acquisition would further enhance ADCB's franchise by leveraging RBS's established local retail banking presence with an addition of over 250,000 customers, 51 ATMs, three new branches and two customer service centres along with a call centre facility based in Dubai.

ADCB said it would finance the acquisition from internal cash resources.

Arup Mukhopadhyay, head of Consumer Banking at ADCB, said: "The RBS retail business in the UAE is an ideal strategic fit for the consumer banking business of ADCB, which has witnessed dramatic growth over the last five years and remained resilient through the economic downturn.

"This acquisition adds significantly to the two strategic growth engines of ADCB's consumer banking franchise - credit cards and the mass affluent wealth management business - and the combined entity provides a perfect platform for building a consumer banking powerhouse in the UAE."

Ala'a Eraiqat, CEO and a member of the Board of ADCB, added: "This is an historic occasion in the UAE banking industry with a local bank acquiring the business of a multi-national bank for the first time."

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Dubai Monkey 9 years ago

I bank with ADCB and I have a credit card with RBS and I have to say that in my opinion the customer service divide between these 2 companies is huge. I have never had a problem with ADCB and to access their services and personel is fairly straightforward...however try to contact anyone at RBS or heaven forbid fall behind 1 day on your credit card and you are treat like a criminal with threatening SMS's and phonecalls galore. I am in the process of cancelling all of my dealings with this horrid bank.