By Shane McGinley
Airline to set up engineering base in the UAE and 24-hour call centre for the Gulf.
Following the crash of an Air India Express aircraft flying from Dubai to Mangalore, the Indian carrier has implemented a slew of new safety measures in the Gulf, it was reported.
A new Air India Express engineering maintenance base is to be set up in the UAE to cater to aircraft in the region, Arvind Jadhav, the chairman and managing director of the National Aviation Company of India Limited (NACIL) told The Hindu daily newspaper.
“All the required inventories would be stored at this base,” Jadhav told the paper and added that the facility would be in place before the end of July.
Air India Express also plans to keep at least one aircraft with crew on standby at each of its main Gulf destinations in order to reduce the amount of flight disruptions.
Jadhav also added that the airline is planning to set up a dedicated 24-hour call centre especially for the Gulf region.
In relation to compensation for families of those who were killed when the Air India Express aircraft crashed, he added that 1,200,000 ruppes ($25,775) had so far been distributed to 159 families affected by the tragedy.