Alcatel to check in VoIP solution at Dubai Airport

Alcatel is to supply an internet protocol (IP) communications solution for the planned third terminal at Dubai International Airport.
Alcatel to check in VoIP solution at Dubai Airport
By Staff writer
Sat 16 Dec 2006 04:00 AM

Alcatel is to supply an internet protocol (IP) communications solution for the planned third terminal at Dubai International Airport.

Under the terms of the agreement, Alcatel, which is now known as Alcatel-Lucent following its recent merger with Lucent Technologies, will provide a voice over IP (VoIP) solution for 16,000 users for the terminal. The deal was signed before the merger was completed last month.

The implementation of the system is expected to start within the coming months and be completed in time for the opening of the terminal, which is scheduled for late 2007.

“The solution will change the way the people interact with different airport systems. Through telephone sets, they will be able to access many systems that are running already in the airport that were not accessible before,” Hesham El Nahhas, regional director of enterprise sales for Alcatel-Lucent Middle East, told IT Weekly.

The other systems at the airport include flight information, management information, baggage handling, building management, computer networks and tetra radio network.

“The solution gives much easier and much superior control of different situations and will provide a communication collaboration application that will enhance the productivity of different employees working in the airport and the way they share information with one another,” El Nahhas explained.

The solution can also enable conferencing capabilities, he went on to add.

The deal with the Department of Civil Aviation (DCA) is a significant one for Alcatel-Lucent, El Nahhas said, as it is the first fully IP-based communication system it has provided to an airport, and it is also the largest airport customer win Alcatel-Lucent has secured in the region.

Alcatel-Lucent declined to disclose the value of the contract.

In addition to the deal with Dubai International Airport, Alcatel-Lucent also has systems running in airports in Saudi Arabia, Yemen, Egypt and Syria.

El Nahhas said it won the contract after a rigorous application process. “We were able to show our strength in the integration field besides the openness of the system and that was one of the key criteria for the selection,” he said.

“The rapidity with which passenger throughput at Dubai International Airport has grown over recent years, and continues to grow still, calls for a constant review of our services and facilities both in terms of capacity and technologically,” said Khalifa Al Zaffin, director of engineering and projects directorate at DCA.

Earlier this year, Dubai International Airport announced that it is working with Cisco to develop a wireless network across all three terminals.

Work on the Cisco network has already begun; the first phase, covering terminals one and two, is scheduled for completion in the first quarter of 2007.

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